Post by Peter Dooley » Thu May 02, 2019 6:29 pm

OC3.0.3.1 - When the system tries to send an email via SMTP I keep getting error messages that say :
Uncaught exception 'Exception' with message 'Error: DATA not accepted from server!'
'Error: EHLO not accepted from server'
I have checked with InMotion Hosting (the server service provider) and they have confirmed that my SMTP hostname and username are correct. This is a fresh installation of OC 3.0.3.1
Can anybody give me an idea of how to solve this problem please.

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Post by Peter Dooley » Thu May 02, 2019 9:14 pm

RESOLVED

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Post by cyclops12 » Thu May 02, 2019 10:01 pm

Care to share how this was resolved?
Might help others in future

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Post by Peter Dooley » Fri May 03, 2019 12:05 am

Sure. Firstly I forced the port to crash by setting another port number located on the same server. That forced the system to crash and reset itself and then I simply re entered the right smtp port number thereafter. Then as a precaution I also increased the timeout value to give the server enough time to respond just in case that was the cause of the initial system fault.

All works fine now and this obviously resolved ALL the email related errors as well.

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Post by hermes23 » Mon Oct 14, 2019 1:24 pm

I had the same error when trying to set up Amazon SES for outgoing SMTP mail. The solution use tls:// for the hostname and port 587 like this:

Code: Select all

SMTP Hostname: tls://mymailserver.com
SMTP Port: 587
If using SSL then do this (try https:// if ssl:// doesn't work):

Code: Select all

SMTP Hostname: ssl://mymailserver.com
SMTP Port: 465

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Post by letxobnav » Mon Oct 14, 2019 7:15 pm

There is no need to put tls:// in front of your hostname.
tls is a version of ssl and therefore tls:// means nothing.
That is therefore stripped by the smtp class anyway, just the port 587 will suffice.

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Post by hermes23 » Thu Jun 11, 2020 11:25 pm

Edit: Made my own topic, sorry for hijacking.

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Post by sedra » Sat Mar 27, 2021 11:06 pm

i just increased SMTP timeout to 10 and it worked hopefully.

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Post by EmreGs1905 » Thu Apr 01, 2021 12:24 am

sedra wrote:
Sat Mar 27, 2021 11:06 pm
i just increased SMTP timeout to 10 and it worked hopefully.
thanks bro it just work like a magic for me after 3 hours

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