Post by Peter Dooley » Thu May 02, 2019 6:29 pm

OC3.0.3.1 - When the system tries to send an email via SMTP I keep getting error messages that say :
Uncaught exception 'Exception' with message 'Error: DATA not accepted from server!'
'Error: EHLO not accepted from server'
I have checked with InMotion Hosting (the server service provider) and they have confirmed that my SMTP hostname and username are correct. This is a fresh installation of OC 3.0.3.1
Can anybody give me an idea of how to solve this problem please.

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Post by Peter Dooley » Thu May 02, 2019 9:14 pm

RESOLVED

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Post by cyclops12 » Thu May 02, 2019 10:01 pm

Care to share how this was resolved?
Might help others in future

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Post by Peter Dooley » Fri May 03, 2019 12:05 am

Sure. Firstly I forced the port to crash by setting another port number located on the same server. That forced the system to crash and reset itself and then I simply re entered the right smtp port number thereafter. Then as a precaution I also increased the timeout value to give the server enough time to respond just in case that was the cause of the initial system fault.

All works fine now and this obviously resolved ALL the email related errors as well.

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