Post by crazymalx » Fri Dec 08, 2017 11:42 am

Hi,

I have set a coupon for specific product and there is this problem that i encountered. when a customer of mine purchased this product with the coupon along with others product without the coupon. when the customer key in the coupon at checkout, all others items also calculated out when the coupon is entered, thus im losing a bit of money there. may i know what seems to be the problem?

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Post by straightlight » Fri Dec 08, 2017 11:44 am

No OC version provided, no installed extension module mentioned.

The most generated errors being found on Opencart forum originates from contributed programming. The increased post counters are caused by redundancies of the same solutions that were already provided prior.


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Post by crazymalx » Fri Dec 08, 2017 12:13 pm

pardon the mistake, using oc 3.0.2.0, no extension for coupon, standard opencart coupon

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Post by AlexChanHK » Fri Dec 08, 2017 12:59 pm

I had just test the default testing data in Opencart system version 3020,
If you had setup the coupon for specific product, even if they customer order another product,
the coupon will not apply to the product that are not exist in the list of coupon setting.
Or maybe you can provide the test site with screenshot coupons setting for us to understand?

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Post by crazymalx » Fri Dec 08, 2017 2:49 pm

hi alex,

if you are from opencart, can you share me your email, i can give you the site access for you to test

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Post by AlexChanHK » Fri Dec 08, 2017 2:53 pm

Yes, I am from Opencart and you can send the access to alex@opencart.com,
I will take a look on it. :) but please mention the issue the email again.

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