Post by roro111 » Thu Feb 04, 2021 3:04 pm

sending a newsletter is returning with an error 'error_email', as soon as i pressed the send button. The contact form on the contact page is working just fine. I am just unable to use the newsletter feature. I contacted the host and they said:
"I would like to let you know that this issue appears to be Opencart related and in order to resolve it please consider following one of the mentioned in the following thread solutions:
viewtopic.php?t=199510"

Which I tried with multiple settings option in "mail setting" without success. Can I get some help?
Thanks

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Post by sw!tch » Thu Feb 04, 2021 4:24 pm

roro111 wrote:
Thu Feb 04, 2021 3:04 pm
sending a newsletter is returning with an error 'error_email', as soon as i pressed the send button. The contact form on the contact page is working just fine. I am just unable to use the newsletter feature. I contacted the host and they said:
"I would like to let you know that this issue appears to be Opencart related and in order to resolve it please consider following one of the mentioned in the following thread solutions:
viewtopic.php?t=199510"

Which I tried with multiple settings option in "mail setting" without success. Can I get some help?
Thanks
Are you referring to the marketing newsletter?

If so, "error_email" is actually a missing language entry. The error is stating there are no email addresses to send to (eg you didn't select a customer, or there are no customers subscribed, etc)

For the language fix see here:

https://github.com/opencart/opencart/co ... 78b2b01771

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Post by sedra » Sat Mar 27, 2021 10:29 pm

i had the same problem.
the solution was changing SMTP Timeout to "10" instead of default "5".
also the required port in my hosting Cpanle is 26 and not 25.
hope it helps.

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