[SOLVED] Error at checkout

sw!tch wrote: ↑

Fri Oct 02, 2020 9:38 am

For the non-numeric issue see here - viewtopic.php?t=199151

If you don't see an error in your opencart log then check your server logs.

sw!tch wrote: ↑

Fri Oct 02, 2020 11:36 am

Server error logs are typically in the root of your webspace in a logs folder. You can also look at your hosting control panel and see if there is a log section there.

Where is the error happening?

sw!tch wrote: ↑

Fri Oct 02, 2020 12:43 pm

You may have to reach out to your web host to get them, check from your web host control panel.

You can try using chrome inspector and have the developer tools panel open while checking out. Then check the console logs for a more detailed error or check the XHR response from the network panel.

sw!tch wrote: ↑

Fri Oct 02, 2020 1:30 pm

Yeah its getting 500 error, so you need to get the cause from your server error log. Contact your web host for the location of your log files.

Did you change anything prior to this error? Looks related to the bank_transfer gateway...

$_['text_items']     = '%s item(s) - %s';

$_['text_items'] = '%s;

@media (max-width: 767px){
#account-order .row .col-sm-6.text-right{
clear: both;
}
}

sw!tch wrote: ↑

Fri Oct 02, 2020 1:30 pm

Yeah its getting 500 error, so you need to get the cause from your server error log. Contact your web host for the location of your log files.

Did you change anything prior to this error? Looks related to the bank_transfer gateway...

[root@c181a ~] # cat /opt/apache/logs/error_log | grep nomadebaker.com
[Sun Sep 27 09:02:41.057163 2020] [:error] [pid 29456:tid 140127274608384] [client 152.168.214.195] ModSecurity: Request body (Content-Length) is larger than the configured limit (13107200). [hostname \"nomadebaker.com\"] [uri \"/admin/index.php\"] [unique_id \"X3B-YRBnk9tuLLIoaYrCbAABRwA\"]
[Fri Oct 02 06:58:13.489119 2020] [proxy_fcgi:error] [pid 23200:tid 139894290589440] [client 34.68.114.57:47500] AH01071: Got error \'Primary script unknown\', referer: http://nomadebaker.com/wp-login.php

sw!tch wrote: ↑

Sat Oct 03, 2020 1:46 am

Keep this under one thread the other topic is for bug fixes.

Correct the server PHP error log, tell your web host you are getting a 500 internal server error and need the PHP log for your domain.

If your web host doesn't give you access to your PHP error logs, you could temporarily force error reporting on in full and set a path for the error_log, but not advisable if you don't know what you are doing.

Is this a cPanel server?

AlanARG wrote: ↑

Sat Oct 03, 2020 3:26 am

So.. the error was the email settings. I selected "SMTP" because the order email was going to junk and I read somewhere that I should SMTP but for some reason that was causing a bug at the checkout.
In any case, I changed it to "email" and now it works.
I discovered this by activating the error logs and "display error" in the php configuration from my host.

Thanks everyone!