Post by WrightSport » Wed Mar 14, 2018 12:43 am

Hi there,

I've been trying to enable the affiliate program as I've had enquiries from several customers.

I have enabled it and set up my own affiliate account and I have completed a purchase using my tracking link. However, I do not see anywhere in the backend about this purchase being completed via an affiliate link, nor does it say anything in the order itself. I also looked via my affiliate account on the front end and there was no notifications or anything telling me that I had referred someone who completed a sale and I've earned x amount of commission, etc.

Also, how does the affiliate request a payout via PayPal/Cheque etc? I've read the feature documentation and none of this is clearly displayed.

Thanks in advance,
Callum
www.wrightsport.co.uk

WrightSport - Personalising Swimming
https://www.wrightsport.co.uk


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Post by straightlight » Thu Mar 15, 2018 12:34 am

Hi. No precise OC version with 4 decimals posted, As a new forum user, please read the most recent forum rules.

The most generated errors being found on Opencart forum originates from contributed programming. The increased post counters are caused by redundancies of the same solutions that were already provided prior.

F. Rules:

- viewtopic.php?f=176&t=200480
- viewtopic.php?f=176&t=200804


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Post by WrightSport » Thu Mar 15, 2018 12:57 am

straightlight wrote:
Thu Mar 15, 2018 12:34 am
Hi. No precise OC version with 4 decimals posted, As a new forum user, please read the most recent forum rules.
Apologies. We're using 3.0.2.0.

WrightSport - Personalising Swimming
https://www.wrightsport.co.uk


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Post by straightlight » Thu Mar 15, 2018 1:22 am

What were the exact steps you did in order to obtain these results?

The most generated errors being found on Opencart forum originates from contributed programming. The increased post counters are caused by redundancies of the same solutions that were already provided prior.

F. Rules:

- viewtopic.php?f=176&t=200480
- viewtopic.php?f=176&t=200804


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Post by WrightSport » Thu Mar 15, 2018 6:34 pm

straightlight wrote:
Thu Mar 15, 2018 1:22 am
What were the exact steps you did in order to obtain these results?
I've done quite a few things;

I originally attempted to change the tracking code in 'https://www.wrightsport.co.uk/index.php ... t/tracking' to 'test123'.
I noticed that you only have the option of creating a tracking code against a specific product. However, I have enough technical knowledge to know that if I followed 'http://www.wrightsport.co.uk/?tracking=test123' that it'd save the cookie anyway. I clicked continue after changing my tracking code to 'test123' and done a purchase following 'http://www.wrightsport.co.uk/?tracking=test123'. Nothing happened in regards to affiliate commission etc etc, no mention of it at all.

I then looked in the back end at my customer profile and checked the Affiliate tab, which still showed the tracking code as one of the randomly generated ones. This obviously meant that 'continue' on the 'https://www.wrightsport.co.uk/index.php ... t/tracking' page did not update the relevant field in the affiliate account.

I then tried to follow the original tracking code that was there, via 'http://www.wrightsport.co.uk/?tracking= ... 6AauDlTk5l'. I done a purchase after clearing my cookies and then following the aforementioned link. Nothing happened in regards to affiliate commission etc etc, no mention of it at all (again).

I then decided to just follow one of the OpenCart generated links against a product, being 'https://www.wrightsport.co.uk/speedo-un ... 6AauDlTk5l'. Again, nothing about affiliate commission anywhere in the order itself, or the back end.

This all adds to my confusion on the Affiliate program in general. Further to this, there's nothing in the affiliate account section for the customer to request a payment, etcetera. Nothing to tell them how much money has been made and things like that.

Any help is appreciated!

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https://www.wrightsport.co.uk


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Post by WrightSport » Tue Mar 20, 2018 12:07 am

Bump.

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Post by straightlight » Tue Mar 20, 2018 12:12 am

This all adds to my confusion on the Affiliate program in general. Further to this, there's nothing in the affiliate account section for the customer to request a payment, etcetera. Nothing to tell them how much money has been made and things like that.
I did built an affiliate report per-affiliate with total affiliate sales based solution for OC v3.0.2.0 last week but not yet been published. Although, I seem to have made the right decision to keep it. If you're interested to have this report extension, send me a PM and we'll discuss it if no other extensions have been built on the Marketplace already about it.

The most generated errors being found on Opencart forum originates from contributed programming. The increased post counters are caused by redundancies of the same solutions that were already provided prior.

F. Rules:

- viewtopic.php?f=176&t=200480
- viewtopic.php?f=176&t=200804


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Post by WrightSport » Fri Mar 23, 2018 11:17 pm

I appreciate that, and it may come in handy in the future, however for now I am just trying to understand how it works.

I've done some more digging and I've noticed that my site wasn't adding the affiliate against the order. I done this manually and checked the order again which gave me the option to add the commission. I then went on to my affiliate account and had a look in transactions, and there it was.

The only thing I really need to know now is how do the affiliates request to be paid? Is this all handled manually by myself?

Thanks

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Post by straightlight » Sat Mar 24, 2018 12:42 am

Is this all handled manually by myself?
Affiliates can also use the tracking codes on their end but, yes, you still need to manually handle their pay by yourself unless using an automated report extension that can provide the results periodically, such as my provided suggestion extension above, so that no affiliates would be behind their billing periods.

The most generated errors being found on Opencart forum originates from contributed programming. The increased post counters are caused by redundancies of the same solutions that were already provided prior.

F. Rules:

- viewtopic.php?f=176&t=200480
- viewtopic.php?f=176&t=200804


Regards,
Straightlight


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Location - Canada, ON

Post by masterkenobi » Wed Apr 04, 2018 4:42 pm

I'm having problem with the affiliate system in Open Cart too.

1. In the settings, if I tick/enabled Automatic Commission, the commission is automatically added to the transaction list immediately after the order is placed. Isn't it suppose to release upon order status change to Complete?

2. What is the point of Payment Method in the Affiliate registration form? Every commission an affiliate earns goes to the store credit and can be use to offset order total. How do affiliate withdraw the commission or admin manage the withdrawal?

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