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[Can't change order history or anything if customer uses an email adres on @abv.bg]

Posted: Thu Apr 04, 2019 4:02 am
by PhantomMenace
Hi i got a customer who uses @abv.bg for his email,

When i try to change the order history i get a Internal server error 2x

And it doesnt change the order status,

I can change it just fine if i change the customers email to a generic one.

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Re: [Can't change order history or anything if customer uses an email adres on @abv.bg]

Posted: Thu Apr 04, 2019 5:00 am
by straightlight
i get a Internal server error 2x
Error / Server access logs missing. Forum rules.

Re: [Can't change order history or anything if customer uses an email adres on @abv.bg]

Posted: Thu Apr 04, 2019 8:13 am
by PhantomMenace
straightlight wrote:
Thu Apr 04, 2019 5:00 am
i get a Internal server error 2x
Error / Server access logs missing. Forum rules.
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Re: [Can't change order history or anything if customer uses an email adres on @abv.bg]

Posted: Thu Apr 04, 2019 8:19 am
by straightlight
Those aren't the server access logs. If you do not know how to operate your domain, you can always submit a new service request to your host support or to create a new service request in the Commercial Support section of the forum to investigate the issue.