Post by mastersquall » Sat Mar 23, 2013 5:21 pm

HI Guys,
I would like to know how can i put serial number of product before printing invoice .

SO that when invoice get printed it has product with its serial number .

thank you

http://www.mastersquall.com


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Post by K32K32 » Sun Mar 24, 2013 8:35 pm

Me too. I've been looking for a Module or a step-by-step tutorial for a while. I just can't find it.

I think you should always store the serialnumber on the invoice. You just don't want a (defect) product from an other store send back for refund or repair.

Tips would be helpful.

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Post by mastersquall » Mon Mar 25, 2013 11:22 am

K32K32 wrote:Me too. I've been looking for a Module or a step-by-step tutorial for a while. I just can't find it.

I think you should always store the serialnumber on the invoice. You just don't want a (defect) product from an other store send back for refund or repair.

Tips would be helpful.
that's main problem when any product get problem customer need to have serial number on it so that customer care center accept it as recently i have faced .

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Post by sparky007 » Mon Apr 20, 2015 11:09 pm

We have a need to add serial numbers to some high value product items (which we have a lot of). Thankfully we don’t get many returns, but we are 'open' to any product returns that have been sourced elsewhere.

In admin, orders, products we can see the product details (product, qty price etc..) but no extra/changes can be made.

Once the order has been picked, the admin would then add a product serial number. What would be great is an additional input text field (serial number) on the order that we could populate with a product serial number, or leave blank if low value product/no serial no. We would then 'print' the invoice as normal which would now include the serial number against the product.

I know an additional DB entry is required (serial_number), I can see how to modify the invoice template file, but don’t know where to start with regards the controller and/if model files.

To summarise, we need an admin input text field that is populated on a order by order basis (against each product in the order), which then also gets added to the invoice.

Any help or starter for 10's would be very much appreciated!

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Post by sparky007 » Tue Apr 21, 2015 3:24 pm

Such a high view count suggestes this post is at least of interest to lots of people. I can only guess that most (vast majority) of OC shops have low value items not requiring serial numbers. Most of our products are £100's, some £1000's so it is really important we dont get caught out accepting returns and replacing products not sold by us. We of course confirm customers previous orders, but without a serial number to x-refer against we have no confirmation that that product was sold by us.

Any help please, thanks. Clive.

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