Hi there.
My store is set up for free shipping in the continental USA, and a $15.00 fee everywhere else. (Flat rate for GeoZones)
I got an order today, and it turns out that on the Paypal invoice the customer was mistakenly charged $4.00 shipping.
When I look up the order inside of OC, is shows free shipping, and doesn't show the $4.00 listed in the Paypal invoice.
What am I doing wrong?
Any idea what I can do to fix it?
Thank you for your time.
Maybe I didn't say it right.
On the OC side, on the customer invoice, it shows "free shipping" and no charge for it.
But PayPal somehow got the instructions to add a $4.00 fee. Very strange.
Anyone know what I could look for to change that? I can't figure out what caused this.
Thank you,
Daniel
On the OC side, on the customer invoice, it shows "free shipping" and no charge for it.
But PayPal somehow got the instructions to add a $4.00 fee. Very strange.
Anyone know what I could look for to change that? I can't figure out what caused this.
Thank you,
Daniel
Daniel M. Davis
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