Post by amelie » Wed Sep 26, 2012 10:06 pm

Link to store: http://www.annmadecandles.com

I'm having trouble with setting up SSL for 1.4.9.5, and if you click the Comodo seal in the bottom right, you'll see that it is authentic. I ticked "Yes" for SSL in the System Settings, but when I click on the login page, I get the "This Connection is Untrusted" page. Any ideas?

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Post by ecgod.com » Wed Sep 26, 2012 11:34 pm

Have you installed the ssl in your hosting?

amelie wrote:Link to store: http://www.annmadecandles.com

I'm having trouble with setting up SSL for 1.4.9.5, and if you click the Comodo seal in the bottom right, you'll see that it is authentic. I ticked "Yes" for SSL in the System Settings, but when I click on the login page, I get the "This Connection is Untrusted" page. Any ideas?

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Post by amelie » Thu Sep 27, 2012 1:07 am

Yes. If you see the seal on the bottom right, you see that it was installed.

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Post by Avvici » Thu Sep 27, 2012 1:54 am

Go here and see what elements on your page are breaking your encryption:
SSL problems are easy to diagnose. Start here: http://www.whynopadlock.com/

SSL breakeage normally is caused by elements such as "absolute URLS" skipping out on the HTTPS constant from configure.php or external plugins such as chat, help desk, or sometimes improperly installed FB plugins

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Post by amelie » Thu Sep 27, 2012 3:26 am

Thanks so much! I started the diagnose at the login page. Here's a screenshot of the result: http://puu.sh/18STx.

There's one problem: "SSL verification issue (Possibly mis-matched URL or bad intermediate cert.). Details:
ERROR: no certificate subject alternative name matches"

Does this mean that I need to check for any "absolute URLS" in the code skipping out on the HTTPS?

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Post by Avvici » Thu Sep 27, 2012 4:13 am

That error is probably associated with unique vs shared SSL. Are you using a shared SSL? If so, the error would likely go away if you were to use a dedicated IP/unique SSL.

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Post by Gabriela Possate » Mon Nov 19, 2012 6:03 pm

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