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Checkout not working !

Posted: Tue Aug 07, 2012 10:35 pm
by stf
This is kinda of a big problem because when people add a product to cart , they go to ... they click on Order and they stay on the same page instead of going to httpS:// to enter their details ....

I saw other threads about this but I didnt see the solution to it.

Another thing with this issue is that it doesnt always happen .... and I`m losing orders because of it.

Anyone has a solution to this ?

seo urls enabled
SSL enabled
OC version

Re: Checkout not working !

Posted: Wed Aug 08, 2012 1:33 pm
by stf
after digging around and speaking to my host about it, they came up with a solution ... or so I thought ...

They told me to remove non secure external image links ... I had one in the footer and removed it ... but it didnt solve the problem

Re: Checkout not working !

Posted: Wed Aug 08, 2012 2:23 pm
by sona3nyl
I'am looking for a solution for that problem , i'll let you know if i find a solution.

Re: Checkout not working !

Posted: Wed Aug 08, 2012 2:32 pm
by stf
Sent another message to my host ... they tried to do something but it messed up my homepage and I removed their code

here is what they did :

Code: Select all

I have added the following redirection code in the .htaccess file.
Options +FollowSymlinks
RewriteEngine on
RewriteCond %{SERVER_PORT} !^443$
rewriterule ^(.*)$$1 [r=301,nc]

However I could see that the following code in the .htaccess file does not allow the website to redirect:
RewriteRule ^([^?]*) index.php?_route_=$1 [L,QSA]

hence I suggest you to contact your application vendor regarding the coding issue. We do not support scripting issues.
Does anyone have any idea on what that was ? Did they try to force the entire site to use https ?

Re: Checkout not working !

Posted: Thu Aug 09, 2012 5:34 am
by sona3nyl
Did you find a solution?

Re: Checkout not working !

Posted: Thu Aug 09, 2012 5:38 am
by labeshops
Are you using a custom theme? Try switching the store to the default theme and see if you have the same problem. If not, contact the theme's creator about the error.

Otherwise, a link to your store might help.

Re: Checkout not working !

Posted: Thu Aug 09, 2012 5:55 am
by sona3nyl
I solved my problem by replacing all the \catalog\view\theme\default\template\checkout\ files. Give it a try.

Re: Checkout not working !

Posted: Fri Aug 10, 2012 2:35 pm
by stf
I`m using shoppica theme.

Left a message on their support forum to ask for a solution.

Using Chrome I found 10 errors in the checkout/checkout page source ....

Code: Select all

Unsafe JavaScript attempt to access frame with URL from frame with URL Domains, protocols and ports must match.


g.categories.(anonymous function).(anonymous function) 
(anonymous function)

(repeated 10 times)
Also the host said that I should replace the standard http references so that objects are loaded instead through https ... which I have no idea how to do :)
Indeed there are plenty of http references on the secure checkout/checkout page ... in the menu and so on ...