Symbols in contact form email

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Post by kcllc » Thu Nov 05, 2009 12:54 am

I am getting some symbols not translated properly in emails from the contact form, v1.3.2

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I've been looking at your leather leashes and I have a question.  I've narrowed it down between a standard 6' leather and a European but I'd prefer a trigger snap as shown with the velvet leashes.  The only snap options I see when ordering one of the above is either brass or silver.  Can I order a braided leash with a trigger snap?
I tried adding the html_entity_decode to it, like I did with other mail forms like order updates and what not, where it appears to be working, but for some reason it still comes out like this in emails sent via the contact form. What can I do about it?
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Re: Symbols in contact form email

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Post by kcllc » Thu Nov 05, 2009 7:10 pm

Nobody?
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Re: Symbols in contact form email

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Post by kcllc » Fri Nov 06, 2009 5:24 am

Bummer. I figured SOMEBODY here would have the answer :(
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Re: Symbols in contact form email

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Post by kcllc » Fri Nov 06, 2009 8:52 am

Now I'm also getting it with customer's names:

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Bob O'Leary
in the order confirmation emails. And it is transmitting like that to Authorize.net via Q's module.... please someone help me fix this!
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Re: Symbols in contact form email

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Post by fido-x » Fri Nov 06, 2009 9:51 am

You could try using utf8_decode() instead of html_entity_decode().

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Re: Symbols in contact form email

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Post by kcllc » Fri Nov 06, 2009 4:46 pm

Will do, thanks fido! If it works, a donation is headed your way for the help!
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Re: Symbols in contact form email

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Post by kcllc » Fri Nov 06, 2009 5:18 pm

Which files do I need to edit please?
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Re: Symbols in contact form email

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Post by fido-x » Fri Nov 06, 2009 5:31 pm

Since it's the contact form, the file to look at would be "catalog/controller/information/contact.php" (line 16).

I haven't tried it myself, so I'll let you do the testing ;D

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Re: Symbols in contact form email

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Post by kcllc » Fri Nov 06, 2009 9:37 pm

Thanks! I made the edit there... and I tried on the order emails too since people whose name is, say, Bob O'Leary is coming out with the same symbol in their name... fingers crossed.
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Re: Symbols in contact form email

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Post by kcllc » Sat Nov 07, 2009 3:33 am

Well crap - that didn't work :(
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