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nothing appears in downloads

Posted: Thu Dec 08, 2011 11:52 am
by spuhg
nothing appears in downloads after customer completes order.

all status set to "complete".

uploaded via catalog -> download

did command on server:
chmod 777 -R download

why doesnt it work?

thanks

Re: nothing appears in downloads

Posted: Thu Dec 08, 2011 1:00 pm
by hydrowire
Hi spuhg,

Check Total Downloads Allowed?

Re: nothing appears in downloads

Posted: Thu Dec 08, 2011 1:23 pm
by STN
Have you linked the product to the download ?. A common mistake to make (i know cause i did a lot hehe)

Re: nothing appears in downloads

Posted: Fri Dec 09, 2011 3:59 am
by spuhg
yes, product is linked to download, and have allowed downloads set to 100, one thing i notice is that every time another download product is ordered, the customer account -> download will add another page (now saying "showing page 1 of 7"), because i tested it 7 times, but the download link is not showing on the pages.

[SOLVED]Re: nothing appears in downloads

Posted: Fri Dec 09, 2011 4:28 am
by spuhg
[SOLVED]

my config.php file was misconfigured, and caused the download link not to show in account -> downloads.

i had previously changed the opencart directory from a subdirectory to the public_html root directory, but forgot to edit the catalog -> config.php -> define 'DIR_DOWNLOAD' to reflect this.

to get download products to work:

1. make sure product is enabled.
2. go to catalog -> downloads to insert the download, and upload the download.
3. in catalog -> product -> links -> make sure you link/checkbox the download.
4. in settings -> default store -> options -> set "allow downloads" to on.
5. in settings -> default store -> options -> make sure the download extension type is being allowed.
6. in settings -> default store -> options -> take note of the order "status" that will allow downloads, and go to extensions -> payment -> set to that same order status.
7. make sure download file is permissions 777 and the download file is also permissions 777.

Re: nothing appears in downloads

Posted: Sat Dec 10, 2011 1:46 am
by STN
Good to hear :)