Post by strobes » Wed Nov 02, 2011 9:35 am

Hi All

I am wanting to add some text to the default text at the top of the returns page where it says

Please complete the form below to request an RMA number.

I just want to add more text to it but i cannot find where i can do that

any help would be much appreciated

Thanks

Steve
Last edited by strobes on Wed Nov 02, 2011 6:26 pm, edited 1 time in total.

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Post by uksitebuilder » Wed Nov 02, 2011 5:29 pm

catalog/language/english/account/return.php

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Post by strobes » Wed Nov 02, 2011 6:26 pm

Thanks very much, i appreciate you taking the time to answer my query

Steve

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Post by modernmagic » Sat May 11, 2013 1:40 am

I have added the following text but now the returns page gives me a 500 error. Is it too much text? If so how do I make OC allow this long of a return description?

Please complete the form below to request an RMA number. Orders cannot be canceled and products cannot be returned without Seller's agreement. In the event products are returned or orders are canceled, seller may, in its discretion, charge a restocking and or cancellation charge equivalent to twenty percent (20%) of the purchase price of such products, except that if an order is canceled less than thirty (30) days before the date of schedule payment, the cancellation charge will be fifty percent (50%) of the purchase price.

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Post by rotaryracer » Sat Oct 19, 2013 12:05 am

I have the same issue - a more descriptive returns policy instead of the default language throws a 500 error. Anyone ever come up with a solution for this? The RMA form is workable, but I want to have a paragraph in front of it that clarifies the return policy.

Thanks!

Jason

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