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Re: Disable product returns feature

Posted: Wed Sep 05, 2012 5:26 am
by javabean
hey guys. i just did a post about removing the return links so the customer can't click anything that would trigger the return sequence. it doesn't stop them from reaching it by typing in: www.yoursite.com/index.php?route=account/return/insert

but it will stop most of your customers from trying to use this.

here's the post with vqmod attached:

http://forum.opencart.com/viewtopic.php?f=119&t=83582

Re: Disable product returns feature

Posted: Tue Sep 11, 2012 11:56 am
by fueres
Here is javabean vqmod with my extra, the feature to redirect to the home page if the user tries to access the return link directly

Code: Select all

/index.php?route=account/return/insert

Re: Disable product returns feature

Posted: Thu Jan 03, 2013 2:00 am
by odi2000
fueres wrote:Here is javabean vqmod with my extra, the feature to redirect to the home page if the user tries to access the return link directly

Code: Select all

/index.php?route=account/return/insert
fueres,

I do not know if you check this thread. I would like to test the file you have attached but do not know where to put it. Can you, anyone else for that matter, explain me how to use it? Has ever been any fix made in the latest release to fix this problem? Or more recent solution than this one?

I prefer dealing issues and disputes by email to understand better the issue surrounding a return than to automate from user front. I think, this is very bad feature for digital items. For physical items, as long as the product is not opened and the client sends back the item, it can be relatively secured than giving a digital product once backed up by the client and request a return.

Re: Disable product returns feature

Posted: Fri Oct 18, 2013 3:27 pm
by RonnyM82
You need to download & install VQMod, then uploade the xml file to this location /vqmod/xml

This works with OpenCart 1.5.6

Thanks for sharing. It's just what I need.... although for me, the mod to redirect seems to download the tpl file instead of redirecting to the homepage. Maybe thats a 1.5.6 issue?

Re: Disable product returns feature

Posted: Fri Oct 18, 2013 3:42 pm
by RonnyM82
The redirect to Homepage does work nicely with 1.5.6 I wasn't using a URL, I was actually navigating to the template file.

Re: Disable product returns feature

Posted: Thu Aug 20, 2015 1:46 am
by kalessaradan
Anyone know if there is a VQmod that does this same functionality for 2.0?

Re: Disable product returns feature

Posted: Wed Sep 16, 2015 12:37 am
by Kengun
4 YEARS later and this is still not possible to turn off from adminpanel. WHY? :-\
Also other features like the "Afilliate" etc. should be possible to turn off!

Re: Disable product returns feature

Posted: Tue Feb 09, 2016 10:25 am
by teamcrunk
2015 and i cant even fix this problem, they need to just make a god damn button in the modules to remove it

Re: Disable product returns feature

Posted: Fri Apr 01, 2016 7:23 pm
by nhoninhthuan
delete it.
<li><a href="<?php echo $return; ?>"><?php echo $text_return; ?></a></li>

Re: Disable product returns feature

Posted: Mon Jan 09, 2017 3:43 am
by simonjcarr
2017 and we still can not disable returns. Is this supposed to be a joke???

Re: Disable product returns feature

Posted: Thu Mar 30, 2017 11:12 pm
by Reef Man
I delete it, but it still shows. any other solutions?

Re: Disable product returns feature

Posted: Fri Mar 31, 2017 4:05 am
by victorj
there are several free and paid mods to do that
https://www.opencart.com/index.php?rout ... %20returns