Post by wafflemeister » Sun Apr 29, 2018 9:16 pm

Opencart v.1.5.6.4

I am at times unable to post reviews for products. The error I receive is:

Warning: Verification code does not match the image

This is despite the fact that the captcha matches the images. On random occasions it seems to work again.

I have tried disabling captcha altogether, but this is not an option as I have other extensions depending on the product page captcha.

I would greatly appreciate your help.

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Post by IP_CAM » Wed May 02, 2018 8:03 am

I have other extensions depending on the product page captcha ...
well, and this answers your Question, as it looks. One of those Extensions could so
easy have a certain effect on 'offset'-Values, and/or other things, and so hinder the
Function from doing it's job. It could therefore only be solved by assistance, if one
is able to have a look into your setup...
Good Luck!
Ernie

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Post by quad1981 » Wed Oct 24, 2018 2:41 pm

wafflemeister wrote:
Sun Apr 29, 2018 9:16 pm
Opencart v.1.5.6.4

I am at times unable to post reviews for products. The error I receive is:

Warning: Verification code does not match the image

This is despite the fact that the captcha matches the images. On random occasions it seems to work again.

I have tried disabling captcha altogether, but this is not an option as I have other extensions depending on the product page captcha.

I would greatly appreciate your help.
Hello wafflemeister,

This happens when you make an error the first time. The captcha picture is not refreshed, so you enter the old captcha code again which results in a " Warning: Verification code does not match the image!" Even when the code matches the picture.

You have two options to deal with the issue. First, you may hit the reload button at the bottom left corner of the captcha interface to get a new challenge.

This loads a new challenge and resets everything so that you can start anew. While it adds to the time it takes to solve the captcha, it is a valid option to solve it and get the site in question to load.

You may also hit the F5 key on the keyboard or click on the reload button instead on the page for the same effect.

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