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BEFORE YOU POST - Request for help

Posted: Sun Jul 11, 2010 4:53 pm
by i2Paq
Before you post make sure you provide the following informations that needs to be in you topic!

1. Which Version of OpenCart are you using (e.g.,,, etc.)
2. Is it a clean install or an upgrade (if upgrade, from - to version)
3. Which template are you using - if not standard, provide details and if possible a link to the template vendor
4. Is the shop modified, e.g. which modules/extensions are installed
4.a Are you using VQMod to run modifications - if, which version
5. If the shop was running until today without any problems, did you check if there was a server upgrade (e.g. php, mysql, etc.)
6. Whenever possible, post your environement (e.g. versions of php, MySQL)

And if you have a problem that is on your site, be sure to include a link!

Consider, the more you are telling about your problem, the more exact these infos are, the faster and better you will get help.