Page 1 of 1

Get Response Forms not working

Posted: Wed Mar 02, 2016 6:19 pm
by gibby
We have an issue with get Response forms since they upgraded the system.

Basically we take the java code given when we create a new form for a campaign, as get response have removed the html forms, and paste that into the editor for an information page.

The problem is that sometimes customers are complaining they can not see the form. Ive been onto get response support and they have been driving me mad today. Possibly I just got the wrong person

They are stating that OC does not handle java correctly and that its not triggering the form. Its OC's fault not theirs.

There must be a way to allow java forms to work within OC and I know others are using GR with OC.

How can we get these forms to work correctly?
As an example we have the page below that has a form at the bottom of the offer. However alot of customers are complaining they can not see the form to sign up for the offer. They are spread across multiple broswers and devices
http://www.alternativestores.com/vegan- ... offer.html

Re: Get Response Forms not working

Posted: Thu Mar 03, 2016 1:02 am
by IP_CAM
I wonder, that some peoples still using the most highly dangerous JAVA in an online Software.
Ernie
openshop.li

Re: Get Response Forms not working

Posted: Tue Mar 08, 2016 8:03 pm
by gibby
it seems to have settled down a little but mobile phones are proving to be an issue

Some phones wont load the webform