Random products added to orders
Posted: Sat May 09, 2015 7:25 am
Hi all,
I am experiencing an issue with my site where random products are added to orders - on both the back-end and front-end. Some of which are even disabled at times.
For example, if a customer orders 1x product, the order that comes through shows that 1x product + the totals etc. BUT also shows random products (not ordered or paid for) and a second lot of totals.
I should also mention that the products are added to the order AFTER it has been processed + paid for. So the customer is paying the correct amount, but it shows the additional items and cost on the order that comes through + their invoice/account area.
Here's an image to further show what I mean (below). The red box is the product that was actually ordered and its totals etc, the rest are the random products and totals.
Image Link: http://i.imgur.com/2y2z1jn.jpg
This has me completely stumped!! So any help is greatly appreciated please.
OC Version: 1.5.4
Thank you.
I am experiencing an issue with my site where random products are added to orders - on both the back-end and front-end. Some of which are even disabled at times.
For example, if a customer orders 1x product, the order that comes through shows that 1x product + the totals etc. BUT also shows random products (not ordered or paid for) and a second lot of totals.
I should also mention that the products are added to the order AFTER it has been processed + paid for. So the customer is paying the correct amount, but it shows the additional items and cost on the order that comes through + their invoice/account area.
Here's an image to further show what I mean (below). The red box is the product that was actually ordered and its totals etc, the rest are the random products and totals.
Image Link: http://i.imgur.com/2y2z1jn.jpg
This has me completely stumped!! So any help is greatly appreciated please.
OC Version: 1.5.4
Thank you.