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Edit Order status email

Posted: Thu Jan 15, 2015 8:57 am
by Saile
Hi,

I am trying to remove the lines from order status emails,

"The comments for your order are"

and

"please reply to this email if you have any questions"

I edited /template/mail/order.tpl files and removed those lines that link to the english/ files but I still see them in the emails. No matter what I do, it just wont go. I even tried clearing cache.

Any ideas?

Re: Edit Order status email

Posted: Thu Jan 15, 2015 10:53 am
by MarketInSG
Edit language/english/mail/order.php. That should be the place you can find.

Alternatively, you can consider this: http://www.opencart.com/index.php?route ... n_id=11490

Re: Edit Order status email

Posted: Thu Jan 15, 2015 10:57 am
by Saile
MarketInSG wrote:Edit language/english/mail/order.php. That should be the place you can find.

Alternatively, you can consider this: http://www.opencart.com/index.php?route ... n_id=11490
Thanks but i did try editing that file and removing those lines but I still get them coming through the emails?

Re: Edit Order status email

Posted: Thu Jan 15, 2015 10:58 am
by MarketInSG
are you using other languages too?

Re: Edit Order status email

Posted: Thu Jan 15, 2015 11:00 am
by Saile
Just english but there are other folders there with different languages. However, my site only uses English.

Re: Edit Order status email

Posted: Thu Jan 15, 2015 1:14 pm
by MarketInSG
Did you ensure you removed admin/language/english/mail/order.php?

Re: Edit Order status email

Posted: Thu Jan 15, 2015 1:22 pm
by Saile
MarketInSG wrote:Did you ensure you removed admin/language/english/mail/order.php?
Perfect. That's exactly what it was. I just kept editing the file in catalog but didn't realise I had to change the one in admin was well.

Thanks a lot

Re: Edit Order status email

Posted: Thu Jan 15, 2015 2:24 pm
by MarketInSG
no problem ;)