Post by napok » Mon Jul 14, 2014 6:16 pm

Hi.
Running on 1.5.6.4 order confirmation emails don't get sent out anymore, all the other emails, newsletter subscription confirmations and contact, work.
I contacted the hoster already and they said there was nothing wrong there.
The system also doesn't send the order confirmation emails to my additional email addresses specified in the admin/mail.
I read most articles about this and they seem not to have a solution or are quite old.
I tried a couple of alternative order confirmation extensions, but they wouldn't work, either.
The system sent out order confirmations out before, to all email addresses that I specified.
I recently upgraded to 1.5.6.4.
I didn't change any of corresponding files in the folder checkout or in language and replaced them, to make sure, with fresh ones from open cart, as was proposed in the forums.
What should I do now?
Thanks,
Best Regards, Alexandra
Last edited by napok on Tue Jul 15, 2014 1:00 am, edited 1 time in total.

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Post by imdevlper18 » Mon Jul 14, 2014 8:13 pm

If all other mails are working. Something wrong happening while the email template is generated. Because that is where email will fail. You will need to debug the issue.

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Post by napok » Mon Jul 14, 2014 8:51 pm

Do you have a suggestion?

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Post by napok » Tue Jul 15, 2014 12:59 am

Hallo.
I had help finding the problem and it had to do with openbay. The problem lies in catalog/model/checkout/order.php
A couple of lines need to be changed.

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Post by imdevlper18 » Tue Jul 15, 2014 6:09 pm

Correct, it is the file where email template is generated.

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Post by pbarber91 » Fri Aug 08, 2014 11:01 pm

Do you have an example of what you did to fix this issue?
I am having the same issue here.
Thanks!

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Post by napok » Sat Aug 09, 2014 3:59 pm

Hi.
Just look into the attached vqmod file or upload it to your xml folder.
Best Regards,
Alexandra

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Post by pbarber91 » Tue Aug 12, 2014 12:22 am

Thanks a ton!

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