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Problems! route=information/contact

Posted: Thu Jun 19, 2014 11:49 pm
by jokernippe
Hi,

Customers can't send mail via my webshop if they want to ask something... Why? The page dosn't anwser if I press the send button...

Thanks!!!!!

Re: Problems! route=information/contact

Posted: Fri Jun 20, 2014 12:05 am
by tacobandito
Sounds like a javascript error.

Link to shop?

Press f12 (if PC) and look at the Javscript Console Log, anything there after you hit send?

Anything in /system/logs/error.txt?

Made any recent changes to your website (modules, vqmods, code edits)? Does anyone else have access that could have made changes?

Re: Problems! route=information/contact

Posted: Fri Jun 20, 2014 12:47 am
by jokernippe
Hi,

On error log I have this for this day:
2014-06-19 9:22:38 - PHP Notice: Undefined variable: http_type in /home/hangonpu/public_html/shop/catalog/view/theme/OPC060128/template/product/product.tpl on line 3
2014-06-19 9:27:16 - PHP Notice: Undefined variable: http_type in /home/hangonpu/public_html/shop/catalog/view/theme/OPC060128/template/product/product.tpl on line 3
2014-06-19 9:29:47 - PHP Notice: Undefined variable: http_type in /home/hangonpu/public_html/shop/catalog/view/theme/OPC060128/template/product/product.tpl on line 3
2014-06-19 9:30:06 - PHP Notice: Undefined variable: http_type in /home/hangonpu/public_html/shop/catalog/view/theme/OPC060128/template/product/product.tpl on line 3
2014-06-19 9:36:13 - PHP Notice: Undefined variable: http_type in /home/hangonpu/public_html/shop/catalog/view/theme/OPC060128/template/product/product.tpl on line 3
2014-06-19 9:36:31 - PHP Notice: Undefined variable: http_type in /home/hangonpu/public_html/shop/catalog/view/theme/OPC060128/template/product/product.tpl on line 3
2014-06-19 9:39:10 - PHP Notice: Undefined variable: http_type in /home/hangonpu/public_html/shop/catalog/view/theme/OPC060128/template/product/product.tpl on line 3
2014-06-19 9:42:39 - PHP Notice: Undefined variable: http_type in /home/hangonpu/public_html/shop/catalog/view/theme/OPC060128/template/product/product.tpl on line 3
2014-06-19 9:42:48 - PHP Notice: Undefined variable: http_type in /home/hangonpu/public_html/shop/catalog/view/theme/OPC060128/template/product/product.tpl on line 3
2014-06-19 10:48:38 - PHP Notice: Undefined variable: http_type in /home/hangonpu/public_html/shop/catalog/view/theme/OPC060128/template/product/product.tpl on line 3
2014-06-19 10:53:06 - PHP Notice: Undefined variable: http_type in /home/hangonpu/public_html/shop/catalog/view/theme/OPC060128/template/product/product.tpl on line 3
2014-06-19 13:06:10 - PHP Warning: sprintf(): Too few arguments in /home/hangonpu/public_html/shop/catalog/model/account/customer.php on line 28
2014-06-19 13:06:10 - PHP Warning: Cannot modify header information - headers already sent by (output started at /home/hangonpu/public_html/shop/index.php:102) in /home/hangonpu/public_html/shop/system/engine/controller.php on line 28
2014-06-19 13:06:10 - PHP Warning: Cannot modify header information - headers already sent by (output started at /home/hangonpu/public_html/shop/index.php:102) in /home/hangonpu/public_html/shop/system/engine/controller.php on line 29
2014-06-19 13:09:18 - PHP Warning: sprintf(): Too few arguments in /home/hangonpu/public_html/shop/catalog/model/account/customer.php on line 28
2014-06-19 13:09:18 - PHP Warning: Cannot modify header information - headers already sent by (output started at /home/hangonpu/public_html/shop/index.php:102) in /home/hangonpu/public_html/shop/system/engine/controller.php on line 28
2014-06-19 13:09:18 - PHP Warning: Cannot modify header information - headers already sent by (output started at /home/hangonpu/public_html/shop/index.php:102) in /home/hangonpu/public_html/shop/system/engine/controller.php on line 29
2014-06-19 14:58:32 - PHP Notice: Undefined variable: http_type in /home/hangonpu/public_html/shop/catalog/view/theme/OPC060128/template/product/product.tpl on line 3
2014-06-19 15:19:15 - PHP Notice: Undefined variable: http_type in /home/hangonpu/public_html/shop/catalog/view/theme/OPC060128/template/product/product.tpl on line 3
2014-06-19 15:31:18 - PHP Notice: Undefined variable: http_type in /home/hangonpu/public_html/shop/catalog/view/theme/OPC060128/template/product/product.tpl on line 3
2014-06-19 15:55:39 - PHP Notice: Error: Password not accepted from server! in /home/hangonpu/public_html/shop/system/library/mail.php on line 251
2014-06-19 16:38:35 - PHP Notice: Undefined variable: http_type in /home/hangonpu/public_html/shop/catalog/view/theme/OPC060128/template/product/product.tpl on line 3
2014-06-19 16:40:14 - PHP Notice: Undefined variable: http_type in /home/hangonpu/public_html/shop/catalog/view/theme/OPC060128/template/product/product.tpl on line 3

Nobody else is on admin but me.

http://hangokniv.fi/shop/index.php?rout ... on/contact

Thanks!

Re: Problems! route=information/contact

Posted: Fri Jun 20, 2014 1:38 am
by tacobandito
So this is even a bit more simple than I had expected.

Your contact form is no longer a form! There is a traditional "submit" button (as would be used in a form), but no form action available on the page whatsoever (with the exception of the one to change languages).

So...this is pretty strange, and I suppose could have something to do with a badly written theme or edits you've made to it perhaps.

Try flipping back to the default theme and seeing if the contact form works, then report back!

You might also try this

EDIT: Also, you've got this to deal with :D

Code: Select all

Failed to load resource: the server responded with a status of 404 (Not Found) http://hangokniv.fi/shop/catalog/view/theme/OPC060128/image/megnor/header_banner.png

Re: Problems! route=information/contact

Posted: Fri Jun 20, 2014 3:50 am
by jokernippe
Hi,

Now I can send but this comes up

Notice: Error: Password not accepted from server! in /home/hangonpu/public_html/shop/system/library/mail.php on line 251

Thanks!! I'm new at this... ;)

Re: Problems! route=information/contact

Posted: Fri Jun 20, 2014 3:52 am
by jokernippe
One more thing... Do you know how i can get the map away from the email page?
http://hangokniv.fi/shop/index.php?rout ... on/contact

Thanks!

Re: Problems! route=information/contact

Posted: Fri Jun 20, 2014 4:33 am
by tacobandito
Notice: Error: Password not accepted from server! in /home/hangonpu/public_html/shop/system/library/mail.php on line 251
System -> Settings -> Mail tab, make sure "mail protocol" is set to "mail", not "SMTP". The error your recieving is likely because you have SMTP mail w/the wrong connection info. "mail" is just easier to setup.
One more thing... Do you know how i can get the map away from the email page?
Happy to help, but I don't know what you mean by map? I don't see a Google Maps plugin or anything?

Re: Problems! route=information/contact

Posted: Sat Jun 21, 2014 10:56 pm
by jokernippe
Hi,

Thanks! I have allmost all under control but one more... When some one reg as a Affilate this coes up

Notice: Undefined index: tax in /home/hangonpu/public_html/shop/catalog/model/affiliate/affiliate.php on line 4Notice: Undefined index: cheque in /home/hangonpu/public_html/shop/catalog/model/affiliate/affiliate.php on line 4Notice: Undefined index: paypal in /home/hangonpu/public_html/shop/catalog/model/affiliate/affiliate.php on line 4Notice: Undefined index: bank_branch_number in /home/hangonpu/public_html/shop/catalog/model/affiliate/affiliate.php on line 4Warning: Cannot modify header information - headers already sent by (output started at /home/hangonpu/public_html/shop/index.php:102) in /home/hangonpu/public_html/shop/system/engine/controller.php on line 28Warning: Cannot modify header information - headers already sent by (output started at /home/hangonpu/public_html/shop/index.php:102) in /home/hangonpu/public_html/shop/system/engine/controller.php on line 29

I took the Paypal and check and something else away...

What to do?

Re: Problems! route=information/contact

Posted: Sun Jun 22, 2014 4:44 pm
by ocmta
I took the Paypal and check and something else away...
You should put them back and convert them to hidden inputs instead of removing them.

Code: Select all

<input type="hidden" name="cheque" value="" />
<input type="hidden" name="paypal" value="" />
<input type="hidden" name="bank_branch_number" value=""  />

Re: Problems! route=information/contact

Posted: Sun Jun 22, 2014 7:39 pm
by jokernippe
Ok Thanks!

Re: Problems! route=information/contact

Posted: Thu Sep 11, 2014 2:55 am
by riippukeinu
Hi Jokernippe, Thomas Grönberg.

Im asking here because you dont respond email or phone.

Are you gonna pay your 33860.00EUR gambling debt to me some day?

Poor addict go get help to your addiction.

Re: Problems! route=information/contact

Posted: Sat Sep 13, 2014 5:36 am
by tacobandito
riippukeinu wrote:Hi Jokernippe, Thomas Grönberg.

Im asking here because you dont respond email or phone.

Are you gonna pay your 33860.00EUR gambling debt to me some day?

Poor addict go get help to your addiction.
LMAO