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Error: Verification code does not match the image!

Posted: Thu Nov 28, 2013 12:09 am
by sicotommo
Hi All

OC1.5.3.1 has just started throwing up the error "Verification code does not match the image!" when anyone tries to use the contact form on the site at http://www.cardcreationsplus.co.uk/inde ... on/contact

The site has also just stopped sending out any notification emails as well. Does anyone have a suggestion as to why this might happen?

Thanks
Simon

Re: Error: Verification code does not match the image!

Posted: Thu Nov 28, 2013 2:23 am
by pablofiumara
Hello Simon,

Have you installed any extensions? That might be the cause of all these errors.

Re: Error: Verification code does not match the image!

Posted: Thu Nov 28, 2013 10:07 pm
by sicotommo
Not in the last few days. the errors have happened in the last 72 hours - we haven't installed anything for a long while.

Re: Error: Verification code does not match the image!

Posted: Fri Nov 29, 2013 8:19 am
by stokeyblokey
Check your host has not upgraded anything on ther server without you knowing...that can randomly break stuff, other than that I am out of ideas, sorry and good luck!

Re: Error: Verification code does not match the image!

Posted: Tue Dec 03, 2013 12:39 am
by sicotommo
thanks all - the search goes on!