Post by opencartrules » Fri Apr 19, 2013 9:23 pm

Hi!

Is anyone else having a similar problem with product returns? It seems that they are not stored properly!

The customer is able to fill in the return page, enters a lot of information about the goods being returned and the reason for it and if you look at the return from the Admin the information is not there! Strange.

If I logg in as a customer to see Product returns the system crashes!!

Error message = Fatal Error (see attached)

Thanks in advance!

Best Regards

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Empty_Returns.png

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Fatal Error_Return.png

Fatal Error_Return.png (19.25 KiB) Viewed 370 times


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Post by opencartrules » Fri Apr 19, 2013 11:37 pm

Version 1.5.3.1

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Post by qahar » Sat Apr 20, 2013 1:16 am

I check OpenCart 1.5.3.1 and there is no getTotalReturnProductsByReturnId() in controller/account/return.php line 72
Make sure the error is not from your modification or 3rd extensions you use.

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