email problems
Posted: Wed Nov 25, 2020 9:01 am
Trying to complete the configuration of OC 3.2 on an Ubuntu server. I have root access to it and went through all the install steps successfully, but email notifications don't work. Looking through the forum posts I am seeing that other people have had email problems and solved them but I am not clear on how to debug this. What can I look at? The error log doesn't show anything.
All events are enabled in extensions->events. On the mail panel in home->stores->settings I have set the mail engine to SMTP with the appropriate port for outgoing email (which works with other apps). My email service uses SSL so I put "ssl://" in front of the server hostname. All of the alerts are checked.
Submitting a review or a contact message appears to succeed but no email is received. Is there something else I need to install? Is there some logfile I can look at? Any suggestions much appreciated.
All events are enabled in extensions->events. On the mail panel in home->stores->settings I have set the mail engine to SMTP with the appropriate port for outgoing email (which works with other apps). My email service uses SSL so I put "ssl://" in front of the server hostname. All of the alerts are checked.
Submitting a review or a contact message appears to succeed but no email is received. Is there something else I need to install? Is there some logfile I can look at? Any suggestions much appreciated.