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Whitepage after installing opencart 3.0.3.2 [SOLVED]

Posted: Thu Jun 13, 2019 8:24 pm
by OlivierNL
After installing OpenCart I get a white page directly on the frontside of the website. The admin is functionally normally (so far as I know). I did search on the forum but could find the exact problem (I did find other white pages but can’t find nothing in the index or config (which I changed to config.php)

OC Version: 3.0.3.2
Theme: standard
Extension/Mods: none
site: diertjes . nl

Re: Whitepage after installing opencart 3.0.3.2

Posted: Thu Jun 13, 2019 9:10 pm
by straightlight
If you found all relative topics where only blank pages would be described without a proper solution, it means that none of the OPs actually checked their error / server access logs regarding those events. Please check the error / server access logs. Forum rules.

Re: Whitepage after installing opencart 3.0.3.2

Posted: Fri Jun 14, 2019 4:37 am
by OlivierNL
Thanks, I thougt i read thistopic carefully. I guess i missed the part of the error / server access logs. My bad.

This part is new for me. Is it correct that I can find them in the "storage folder" that you have to make at the installation? I also found a logs file in system/storage/logs. These error files are empty. I guess i didn't find the correct one. Where can i find the error / server acces logs?

Re: Whitepage after installing opencart 3.0.3.2

Posted: Fri Jun 14, 2019 7:58 pm
by cedcommerceteam
Hello OlivierNL,

You can find it in your storage's logs folder, another reason might be cache directory path is not correct, please check that as well.

Thanks & Regards :

Re: Whitepage after installing opencart 3.0.3.2

Posted: Sat Jun 15, 2019 2:28 am
by OlivierNL
I don't know why, but after about 24hours the website was working..

Re: Whitepage after installing opencart 3.0.3.2

Posted: Sat Jun 15, 2019 7:18 am
by straightlight
OlivierNL wrote:
Sat Jun 15, 2019 2:28 am
I don't know why, but after about 24hours the website was working..
DNS / Server cache issue on shared servers.