Post by daytonbuilder » Sun Aug 26, 2018 12:11 am

My client is running OpenCart 3.0.2.0 and he just received a positive product review. The problem is the URL to click to approve: The e-mail lists the default "admin" directory in the URL string while our admin directory has been renamed for security. When my client clicks the link it goes to a blank page.

We do have vqmod installed and I would assume I could create an xml file to fix this issue, I just don't know exactly where to fix this issue. Can someone please point me in the right direction? Also, since I have 3 alert e-mails (reviews, orders, registrations) I am wondering if this issue might persist in some of the other e-mails. I am not sure of this, just wondering.

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admin_url1.png

Current Email Display - admin_url1.png (94.38 KiB) Viewed 747 times

admin_url2.png

Possible Other Issues - admin_url2.png (54.08 KiB) Viewed 747 times


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Post by straightlight » Sun Aug 26, 2018 12:15 am

For the first screenshot, an extension would be needed. I would suggest the use of an extension that can be downloaded from the Marketplace. As for the second screenshot, issues are being addressed multiple times but does not indicate the results of those actual issues. Forum rules.

The most generated errors being found on Opencart forum originates from contributed programming. The increased post counters are caused by redundancies of the same solutions that were already provided prior.


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Post by daytonbuilder » Sun Aug 26, 2018 12:42 am

I need an extension to fix a broken URL sent via e-mail notification to admin to approve of each review? Not discrediting your professional option but that sounds silly to me, that I have to pay to fix something that should be working. After all my admin url is correct in my config files. Besides I only need to fix one part of the URL string. Surely, this fix is simpler than installing ANOTHER third party extension.

I would assume I can add a xml file to vqmod, just don't know where this string is being added. After looking at several files I did not see admin/ string in any of the ones I was randomly looking up.

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Post by straightlight » Sun Aug 26, 2018 12:53 am

I need an extension to fix a broken URL sent via e-mail notification to admin to approve of each review? Not discrediting your professional option but that sounds silly to me, that I have to pay to fix something that should be working. After all my admin url is correct in my config files. Besides I only need to fix one part of the URL string. Surely, this fix is simpler than installing ANOTHER third party extension.

I would assume I can add a xml file to vqmod, just don't know where this string is being added. After looking at several files I did not see admin/ string in any of the ones I was randomly looking up.
While one-to-many may consider Commercial Support options as being silly, let's not forget that the forum rules does cover the subject regarding error / server logs that needs to be provided. As we speak, on this topic, so far, there are no log entries being posted about a technical issue being currently addressed. Error / server logs provides accuracy and the fundamental information that can help forum supporters helping you as long as those posted logs are relevant to the topic being reported about. While this strategy is being implicit on the forum rules, I would suggest to read them before providing a feedback based on an encountered and specific issue being addressed in the Installation, Upgrade, & Config Support section of the forum.

In addition, based on the outnumbered posts the Opencart forum is getting on a day-to-day basis, Opencart users do encounter different issues with the exception of major incidents or codes-related from the core that can be identified. Otherwise, reported issues by users are mainly specific.

The most generated errors being found on Opencart forum originates from contributed programming. The increased post counters are caused by redundancies of the same solutions that were already provided prior.


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Post by daytonbuilder » Sun Aug 26, 2018 1:04 am

OMG, this is the second time I hear about forum rules. I come in here for help not to hear about your forum rules over and over like a child being reprimanded. I have read the forum rules twice but I am not an attorney for Pete's sake. Maybe I need to take them home and study them.
I ask questions in Prestashop, Zen Cart, X Cart, MODx and Wordpress forums and nobody keeps bringing up freaking forum rules. I get you have rules, but come on. You could have just said "What do the error logs say?" That would have been easier.
Last time I was told to search the forums, and I did that in detail today. I was also told to put version number (even thought the version number is in this thread). I also did that, now I am told to re-read the rules again. You see my frustration?
As for looking at error logs I wouldn't think this would provide an error as its showing the URL. That's why I didn't reason to look at them.

Forget it, I will just hire a developer and pay money to have something fixed that should already be working. Done with this forum, you seem to help others but when I ask a question I get forum rules.

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Post by straightlight » Sun Aug 26, 2018 1:10 am

As for looking at error logs I wouldn't think this would provide an error as its showing the URL. That's why I didn't reason to look at them.
Which is why, we still inquire users to post their logs despite the analogy that needs to be reported about technical and relevant issues. URL structures are implicit in the access logs. The fact on not being sure is fine. However, Google is available 24 / 7 in order to understand the goal on using those logs which, actually, avoids one-to-many people being reprimanded. By avoiding all the headaches, there is no arm asking questions when an OP is unsure of a situation and especially based on the forum rules. So far, since these new requirements were added on the forum, I haven't seen much questions about the forum rules itself. Talking about frustration; That would certainly be one of them when forum supporters encounters the same type of mis-informational posts whenever a topic gets created by OPs while the forum rules provides great guidance on how to avoid those events.

In addition to the above statement, the reason why you may have been pointed from point A to point B and getting back to point A afterwards is due to the OPs tending to create duplicated topics which I track all the time. In order to avoid these tracking points, by simply following the forum rules already provides great knowledge about the forum.

The most generated errors being found on Opencart forum originates from contributed programming. The increased post counters are caused by redundancies of the same solutions that were already provided prior.


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Post by daytonbuilder » Sun Aug 26, 2018 1:25 am

Thank you for your feedback and time. I get you are trying to help me, Its just frustrating sometimes when I already used Google and the forum search. I just did not see any threads related to my specific issue, so if its this have already been addressed, I just didn't find it after an hour of searching. This is when I felt it was time to ask the question.

I will look at error logs and go from there.

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Post by straightlight » Sun Aug 26, 2018 1:32 am

No problem. It would be encouraged to reproduce the issue and see the most recent entries about the relevant event to avoid on sharing overloaded reports on the forum. :)

The most generated errors being found on Opencart forum originates from contributed programming. The increased post counters are caused by redundancies of the same solutions that were already provided prior.


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