OC 3.0.2.0 Email issues
Posted: Sat Jul 29, 2017 12:14 am
So guys I've been running OC for a while now, recently updated my site up to current 2.3.0.2 version(from memory) then yesterday noticed that the newest version included native square support so I went ahead and updated again. Of course that broke nearly everything;) But after working well into the early hours I got just about everything back up and running redid my themes to handle the new format for those etc.
What I could not seem to get running though is the mail function, or rather email notifications on new orders and "notify customer" on editing orders. I had it setup initially years ago running through SMTP, then a few versions later I had an issue, and switched over to the mail function sending through PHP. It was working fine until last night when I did the update, I verified that none of my settings have changed. They are the same as they were previously.
So I did some reading, I am hosted on 1and1. So I took a look at their SMTP settings and ran those which were about normal including the tsl:// prefix to their mail server. I also tried to send via gmail with the same results which was a timeout error when trying to submit the contact form. I also tried going back to "mail" rather than SMTP and I found the contact form is working and sending emails to me, however I can't seem to get customer notifications working, nor my email notifications of orders.
Any suggestions would be appreciated, I've tried everything I can find on here for possible solutions bar actually editing the files themselves to do any modifications. The main reason I avoided that was I wasn't sure how much was changed with v3 as far as this part of the code and didn't want to fiddle with something that is very likely different. But I'd appreciate some help, as it stands my site is functional enough, but that's a part of my process of notifying customers that is a real pain not to have functional.
Take care!
Luke
What I could not seem to get running though is the mail function, or rather email notifications on new orders and "notify customer" on editing orders. I had it setup initially years ago running through SMTP, then a few versions later I had an issue, and switched over to the mail function sending through PHP. It was working fine until last night when I did the update, I verified that none of my settings have changed. They are the same as they were previously.
So I did some reading, I am hosted on 1and1. So I took a look at their SMTP settings and ran those which were about normal including the tsl:// prefix to their mail server. I also tried to send via gmail with the same results which was a timeout error when trying to submit the contact form. I also tried going back to "mail" rather than SMTP and I found the contact form is working and sending emails to me, however I can't seem to get customer notifications working, nor my email notifications of orders.
Any suggestions would be appreciated, I've tried everything I can find on here for possible solutions bar actually editing the files themselves to do any modifications. The main reason I avoided that was I wasn't sure how much was changed with v3 as far as this part of the code and didn't want to fiddle with something that is very likely different. But I'd appreciate some help, as it stands my site is functional enough, but that's a part of my process of notifying customers that is a real pain not to have functional.
Take care!
Luke