Post by Stinger23 » Fri Aug 30, 2019 2:27 pm

I'm having an issue where Paypal Express works as intended when paying with Paypal login but if you click on the credit card payment option (guest checkout), it opens a form within my site to enter the card info. After info is entered, the payment fails and says "something went wrong, we'll take you back to checkout so you can try again" with a big "Try Again" button below it. If I click "Try Again", it then darkens the site/background and opens a Paypal popup window to enter the card info and this time the payment will go through without issue.

I believe Paypal Express is supposed to use the popup on the first attempt, is that correct?

Any idea why it's requiring a second try (with popup) to work? Seems like it would work just fine if it would just use the popup initially but I don't know why it's not doing that.

Attached are screencaps of the error and what it looks like for the first and second checkout attempt.

Thanks for any help.

Attachments

1stAttempt.jpg

1stAttempt.jpg (52.29 KiB) Viewed 309 times

2ndTry.jpg

2ndTry.jpg (54.65 KiB) Viewed 309 times

IncognitoMC.png

IncognitoMC.png (19.21 KiB) Viewed 309 times


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Post by Stinger23 » Tue Sep 03, 2019 2:21 am

Nobody?

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