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Filters not filtering products

Posted: Tue Jul 09, 2019 5:02 am
by Stephadoma
I'm having a problem getting my product filters to work. I have tried several filter extensions and still get the same results. When I click "Refine Search" it doesn't actually filter out the products that do not match the filter.
All my filters show up, and when I click Refine Search I'm directed to a different URL, but the products are not filtered.
Website category page with filters is [https://eventsparlor.com/beauty-fitness-and-relaxation]

Any ideas would be very helpful! Thank you.

Re: Filters not filtering products

Posted: Tue Jul 09, 2019 11:09 pm
by straightlight
While the URL has been posted, the OC version has not. Vague Incident request based on the issue you're reporting about. Please elaborate your request.

Re: Filters not filtering products

Posted: Wed Jul 10, 2019 4:03 am
by Stephadoma
straightlight wrote:
Tue Jul 09, 2019 11:09 pm
While the URL has been posted, the OC version has not. Vague Incident request based on the issue you're
reporting about. Please elaborate your request.
Sorry! I'm new at this. The opencart version is 3.0.1.0. We're using a custom theme from themeforest. We've tried Dreamvention Ajax filter, Smart Addons So filter and Flexifilter. It always does the same thing. Url changes but products don't get filtered.
Thank you!

Re: Filters not filtering products

Posted: Wed Jul 10, 2019 4:23 am
by straightlight
Contact the extension developers to resolve those issues.