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Opencart 3.0.2.0 Not Submitting Total to PayPal

Posted: Tue Sep 26, 2017 9:28 am
by 4elements
Opencart is calculating the totals correctly, but when I submit to PayPal, PayPal logins in correctly and shows the correct owners email address but shows $0.00 for the total. Any Ideas of what I missed, this is my 5th Opencart install for 5 different clients and no problems until now.

Thank You!

Re: Opencart 3.0.2.0 Not Submitting Total to PayPal

Posted: Fri Sep 29, 2017 5:26 am
by straightlight
Which Opencart version are you using? Do you notice any errors in the PayPal error logs from the admin-end?

Re: Opencart 3.0.2.0 Not Submitting Total to PayPal

Posted: Fri Sep 29, 2017 10:50 am
by 4elements
What I found out was that PayPal doesn't like long named options with up charge prices. I shorten the long one and it then went through to PayPal with no problem.

Re: Opencart 3.0.2.0 Not Submitting Total to PayPal

Posted: Fri Sep 29, 2017 7:52 pm
by straightlight
4elements wrote:
Fri Sep 29, 2017 10:50 am
What I found out was that PayPal doesn't like long named options with up charge prices. I shorten the long one and it then went through to PayPal with no problem.
This may be an issue that may need to be addressed. Could you provide the maximum characters that you entered in order for PayPal to consider the transaction?

Re: Opencart 3.0.2.0 Not Submitting Total to PayPal

Posted: Tue Oct 03, 2017 11:27 am
by platypuspuzzles
This is the same issue I've been having since late August, on Opencart 2.2.0.0 but I've had no reply to my bug notification post.

PayPal stated it was an issue with Opencart not sending the data across, but this makes sense if theyre no longer accepting certain data.

How can we fix this?

Re: Opencart 3.0.2.0 Not Submitting Total to PayPal

Posted: Tue Oct 03, 2017 7:36 pm
by straightlight
By knowing the maximum long names that could be set (perhaps geographically?), this could definitely be fixed in future releases of Opencart.