Post by garytrembath » Sun Nov 20, 2016 8:23 pm


I'm using open cart Version and I've configured the email tab within settings.

I get an email sent through to the primary account just fine! then I noticed at the bottom of the same page the "Additional Alert Mail" field.

Excellent, just what I wanted, an option to send the Email alerts to more than one field.

Issue - regardless of what I type after I click save and then navigate back to the Email tab the "Additional Alert Mail" is empty!!

is this a bug ? why cant I save any data in the "Additional Alert Mail" field at the bottom of the settings > mail tab


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Screen Shot 2016-11-20 at 12.22.29.png (41.79 KiB) Viewed 4491 times



Sun Nov 20, 2016 8:13 pm

Post by knowband.plugins » Tue Nov 22, 2016 12:05 pm

You are right, it is a bug in Opencart v

Actually, it is saving the additional email addresses but not showing them when you come back to setting page which causes this miss understanding that it is not saving its value.

We have written a very detailed blog post regarding this Additional Alert Email field issue in Opencart v

Kindly follow the instruction mentioned in the blog post and let us know if it doesn't help you.

Knowband Team

Opencart Plugins: Knowband Store

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Thu Aug 04, 2016 2:56 pm

Post by uksitebuilder » Tue Nov 22, 2016 8:16 pm

Here is a great OCMoD file that fixes many bugs including the saving of additional emailerts ... .ocmod.xml


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Post by zaidladha » Mon Jun 05, 2017 7:27 am

Worked like a charm. Thank you. I have read other reports of it not saving but still sending the emails. Mine was only sending the emails to the main email account but not the rest I would put in here. It would not save or send. Now it works perfectly. default theme

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Wed Jun 05, 2013 3:07 pm
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