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Returns

Posted: Tue Jan 27, 2015 3:11 pm
by mrichard4
I am using Version 2.0.1.0

I have noticed that it is possible to return an order more than once.

Ideally if a customer has returned an order, the option to return should be disabled.

Unless there is a config i need to change somewhere in my backend.

Thanks for the good work Daniel and Co.

Re: Returns

Posted: Sat May 02, 2015 8:23 pm
by 4andilyn
I'm having issues where customers are able to generate returns for orders they never placed on oc 2.0.2.0

Re: Returns

Posted: Sat May 02, 2015 10:39 pm
by labeshops
There are no checks on returns unfortunately - I really believe the return system needs a lot of work.

I check all returns and manually decline any bogus ones or duplicates - not a perfect solution, but it works.

Re: Returns

Posted: Tue May 05, 2015 8:56 am
by 4andilyn
I'd like to remove the option entirely since returns are not applicable to my store. This is such a pain in the butt!

Re: Returns

Posted: Tue May 05, 2015 7:06 pm
by labeshops
There are extensions in the mod store to remove the feature.