I contacted both server side and dedicated opencart suport team side. They blamed each other .
Anyone has the same problem? How should I do?
This is my website http://www.siamluthiers.net/
My website is slow and sometime crash. A lot of customers also report me that they cannot check out.
I contacted both server side and dedicated opencart suport team side. They blamed each other .
Anyone has the same problem? How should I do?
This is my website http://www.siamluthiers.net/
I contacted both server side and dedicated opencart suport team side. They blamed each other .
Anyone has the same problem? How should I do?
This is my website http://www.siamluthiers.net/
You're a quite funny guy ..
First of all, follow this here: viewtopic.php?f=176&t=200480
Second, read then this here: viewtopic.php?f=2&t=221926
Third, as a user of that them, contact their support: https://support.journal-theme.com/
IF you have then further questions,
means exactly what?website is slow and sometime crash
Not the best start here with such a statement ..
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Boy_kk wrote: ↑Fri Jan 21, 2022 11:20 amMy website is slow and sometime crash. A lot of customers also report me that they cannot check out.
I contacted both server side and dedicated opencart suport team side. They blamed each other .
Anyone has the same problem? How should I do?
This is my website http://www.siamluthiers.net/
About the speed: as above by OSWorX
In addition: get an SSL certificate and switch to HTTPS
More details would be very helpful:Boy_kk wrote: ↑Fri Jan 21, 2022 11:20 amMy website is slow and sometime crash. A lot of customers also report me that they cannot check out.
I contacted both server side and dedicated opencart suport team side. They blamed each other .
Anyone has the same problem? How should I do?
This is my website http://www.siamluthiers.net/
1) Hosting environment - shared or VPS or Dedicated?
2) Estimated Traffic?
3) Opencart version
4) What does your hosting company say regarding the server logs? They can see everything so they could tell you if the server is out of resources, you've had a spike in traffic, a DDOS attack, etc
Is this your hosting provider? http://www.hostingberry.com
Opencart Hosting Plans, Domain Registration, Microsoft and Google Email and More
Visit our website for great deals and most importantly, fast and friendly support - www.evolvewebhosting.com
Active Member
You have done almost everything to slow down your website.
Ditch the Journal2 framework, use a standard-compliant OpenCart theme.
Don't use unnecessary slide shows.
Use smaller and fewer images.
Get an SSL certificate.
Find a better webhost, with a more dedicated webhosting package.
Ditch the Journal2 framework, use a standard-compliant OpenCart theme.
Don't use unnecessary slide shows.
Use smaller and fewer images.
Get an SSL certificate.
Find a better webhost, with a more dedicated webhosting package.
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Were you able to load it? It just tells me it can't be reached along with the 500 Server Error.JNeuhoff wrote: ↑Sat Jan 22, 2022 1:00 amYou have done almost everything to slow down your website.
Ditch the Journal2 framework, use a standard-compliant OpenCart theme.
Don't use unnecessary slide shows.
Use smaller and fewer images.
Get an SSL certificate.
Find a better webhost, with a more dedicated webhosting package.
Opencart Hosting Plans, Domain Registration, Microsoft and Google Email and More
Visit our website for great deals and most importantly, fast and friendly support - www.evolvewebhosting.com
Active Member
Yes, I was able to load it, though it's quite slow, as stated by the OP.EvolveWebHosting wrote: ↑Sat Jan 22, 2022 1:18 amWere you able to load it? It just tells me it can't be reached along with the 500 Server Error.
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You made it further than I did! It took me straight to the 500 error.JNeuhoff wrote: ↑Sat Jan 22, 2022 1:24 amYes, I was able to load it, though it's quite slow, as stated by the OP.EvolveWebHosting wrote: ↑Sat Jan 22, 2022 1:18 amWere you able to load it? It just tells me it can't be reached along with the 500 Server Error.
Edit: It finally loaded for me
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I know but that was the thing that actually happened to me. Everyone said it was normal nothing wrong but me and my customers facing this problem everytime that I vistied my website !!!OSWorX wrote: ↑Fri Jan 21, 2022 7:35 pmYou're a quite funny guy ..
First of all, follow this here: viewtopic.php?f=176&t=200480
Second, read then this here: viewtopic.php?f=2&t=221926
Third, as a user of that them, contact their support: https://support.journal-theme.com/
IF you have then further questions,means exactly what?website is slow and sometime crash
Not the best start here with such a statement ..
I am a guitarist and luthier. I know nothing about the coding stuff. I glad to pay money to someone that can solve this problem. But they keep refuse me even basic questions that you ask me ( Opencart version,Theme,Extension etc....) .
Anyway thank you for suggesting me about Journal support!
PS. Sorry for my English I am not a native speaker.
Thank you for your suggestion!Gergely wrote: ↑Fri Jan 21, 2022 8:14 pmBoy_kk wrote: ↑Fri Jan 21, 2022 11:20 amMy website is slow and sometime crash. A lot of customers also report me that they cannot check out.
I contacted both server side and dedicated opencart suport team side. They blamed each other .
Anyone has the same problem? How should I do?
This is my website http://www.siamluthiers.net/
About the speed: as above by OSWorX
In addition: get an SSL certificate and switch to HTTPS
EvolveWebHosting wrote: ↑Fri Jan 21, 2022 9:32 pmMore details would be very helpful:Boy_kk wrote: ↑Fri Jan 21, 2022 11:20 amMy website is slow and sometime crash. A lot of customers also report me that they cannot check out.
I contacted both server side and dedicated opencart suport team side. They blamed each other .
Anyone has the same problem? How should I do?
This is my website http://www.siamluthiers.net/
1) Hosting environment - shared or VPS or Dedicated? ___ I am not sure about this topic
2) Estimated Traffic? ____ I am not sure but the host said they expanded traffic for me.
3) Opencart version ____ 2.0
4) What does your hosting company say regarding the server logs? They can see everything so they could tell you if the server is out of resources, you've had a spike in traffic, a DDOS attack, etc ____ They keep saying that everything is normal. Nothing wrong on my website.
Is this your hosting provider? http://www.hostingberry.com ____ This is my host This is my host https://www.hostneverdie.com/
JNeuhoff wrote: ↑Sat Jan 22, 2022 1:00 amYou have done almost everything to slow down your website.
Ditch the Journal2 framework, use a standard-compliant OpenCart theme.
Don't use unnecessary slide shows.
Use smaller and fewer images.
Get an SSL certificate.
Find a better webhost, with a more dedicated webhosting package.
Thank you for your suggestion!
Reading that, it shows that you are just a "normal" user - as so many others using that software.
But, operating a webshop means also, you have the obgligation to know more about the used system (e.g. the server, the environement, and so on ..).
If you are not able by yourself to fullfill this minimum requirements, you have to spend some money in hiring a professional.
Because at the end, you are "dealing" with customers - and sensitive data!
Either you know one you can trust, or post a request in the commercial section of this forum and select one who answers you.
Full Stack Web Developer :: Dedicated OpenCart Development & Support DACH Region
Contact for Custom Work / Fast Support.
We're seeing this DDoS on a lot of OC sites today: viewtopic.php?f=179&t=225771
We'll soon be posting a vQmod fix on the thread above.
We'll soon be posting a vQmod fix on the thread above.
UK OpenCart Hosting | OpenCart Audits | OpenCart Support - please email info@antropy.co.uk
I saw your little VQmod XML script for this, thank you.
We had this bruteforce attacker on several on our clients' websites, the attacker eventually gave up after 3 months!
This anti-attacker rule should be really be implemented on a firewall level, otherwise you'll still have an inflated server's raw access log size.
We had this bruteforce attacker on several on our clients' websites, the attacker eventually gave up after 3 months!
This anti-attacker rule should be really be implemented on a firewall level, otherwise you'll still have an inflated server's raw access log size.
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Could you point me to the vqmod? I can't seem to find it. Ops found it just didn't look for the right username.paulfeakins wrote: ↑Mon Jan 24, 2022 7:52 pmWe're seeing this DDoS on a lot of OC sites today: viewtopic.php?f=179&t=225771
We'll soon be posting a vQmod fix on the thread above.
Thank you,
Mike
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