Post by cosmicx » Tue Dec 07, 2021 1:32 am

Today, I was checking on the Missing Orders page when I saw a suspicious transaction.

It was a failed or cancelled order paid via Credit Card, however when I look closer to the product involved, it was a Gift Voucher - which I don't think I created.

There are no other payment method offered on the site.

So that leaves me to a conclusion that site probably got hacked?

Any ideas on how to investigate on this matter?
Last edited by cosmicx on Tue Dec 07, 2021 1:47 am, edited 1 time in total.

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Post by straightlight » Tue Dec 07, 2021 1:40 am

I never realized this version may or may not have been published before on Opencart.com . I just can't recall where from the downloads page.

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Post by cosmicx » Tue Dec 07, 2021 1:48 am

My bad. It's 2.3.0.2.

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Post by thekrotek » Tue Dec 07, 2021 1:53 am

Check the logs first.

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Post by paulfeakins » Tue Dec 07, 2021 7:54 pm

cosmicx wrote:
Tue Dec 07, 2021 1:32 am
Any ideas on how to investigate on this matter?
I think it's possible for a customer to buy a gift voucher and sent it to someone else?

We would recommend Astra where there are security concerns.

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Post by EvolveWebHosting » Sat Dec 11, 2021 6:54 am

Have your hosting provider run a virus scan. If it's hacked, they'll charge to get it cleaned up but they should be able to run a scan for no charge.

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