Post by Afrofunk » Mon Mar 29, 2021 8:10 pm

Not getting email confirmation for orders from Paypal?
Getting confirmation for orders for credit cards.

Any idea?

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Post by straightlight » Mon Mar 29, 2021 10:11 pm

OC version. Only from PayPal or generally from your store? More information is needed.

Dedication and passion goes to those who are able to push and merge a project.

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Post by Afrofunk » Mon Mar 29, 2021 11:34 pm

straightlight wrote:
Mon Mar 29, 2021 10:11 pm
OC version. Only from PayPal or generally from your store? More information is needed.
2.3.0.2
getting notifications from Paypal.
But no order email confirmations from the store.

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Post by straightlight » Tue Mar 30, 2021 2:00 am

Afrofunk wrote:
Mon Mar 29, 2021 11:34 pm
straightlight wrote:
Mon Mar 29, 2021 10:11 pm
OC version. Only from PayPal or generally from your store? More information is needed.
2.3.0.2
getting notifications from Paypal.
But no order email confirmations from the store.
Email settings issue from your OC admin > systems> settings > edit settings > mail tab. Also ensure your events are listed as active under your OC admin > extensions > events page.

Dedication and passion goes to those who are able to push and merge a project.

Regards,
Straightlight
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Post by johnp » Tue Mar 30, 2021 2:01 am


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Post by Afrofunk » Tue Mar 30, 2021 5:18 pm

straightlight wrote:
Tue Mar 30, 2021 2:00 am
Afrofunk wrote:
Mon Mar 29, 2021 11:34 pm
straightlight wrote:
Mon Mar 29, 2021 10:11 pm
OC version. Only from PayPal or generally from your store? More information is needed.
2.3.0.2
getting notifications from Paypal.
But no order email confirmations from the store.
Email settings issue from your OC admin > systems> settings > edit settings > mail tab. Also ensure your events are listed as active under your OC admin > extensions > events page.

Can you explain further what you mean?
Mail tab? what settings issue?
Events how do i make ths active? nothing there?

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Post by paulfeakins » Tue Mar 30, 2021 6:53 pm

Afrofunk wrote:
Mon Mar 29, 2021 11:34 pm
2.3.0.2
getting notifications from Paypal.
But no order email confirmations from the store.
Contact your web host.

UK OpenCart Hosting | OpenCart Audits | OpenCart Support - please email info@antropy.co.uk


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Post by straightlight » Tue Mar 30, 2021 9:01 pm

Afrofunk wrote:
Tue Mar 30, 2021 5:18 pm
straightlight wrote:
Tue Mar 30, 2021 2:00 am
Afrofunk wrote:
Mon Mar 29, 2021 11:34 pm


2.3.0.2
getting notifications from Paypal.
But no order email confirmations from the store.
Email settings issue from your OC admin > systems> settings > edit settings > mail tab. Also ensure your events are listed as active under your OC admin > extensions > events page.

Can you explain further what you mean?
Mail tab? what settings issue?
Events how do i make ths active? nothing there?
Then, the issue is there. Your events table on the database needs to have the Events values re-inserted. Something went wrong with the sort order field which this issue has been fixed and provided on the forum in the past.

Dedication and passion goes to those who are able to push and merge a project.

Regards,
Straightlight
Programmer / Opencart Tester


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Location - Canada, ON

Post by Afrofunk » Tue Mar 30, 2021 9:08 pm

paulfeakins wrote:
Tue Mar 30, 2021 6:53 pm
Afrofunk wrote:
Mon Mar 29, 2021 11:34 pm
2.3.0.2
getting notifications from Paypal.
But no order email confirmations from the store.
Contact your web host.

Had an email from Paypal regarding IPN? is this whats affecting it?
https://www.paypal-status.com/history/e ... ails/31029

do i need to update IPN somewhere? and if so where?

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Post by straightlight » Tue Mar 30, 2021 9:15 pm

Afrofunk wrote:
Tue Mar 30, 2021 9:08 pm
paulfeakins wrote:
Tue Mar 30, 2021 6:53 pm
Afrofunk wrote:
Mon Mar 29, 2021 11:34 pm
2.3.0.2
getting notifications from Paypal.
But no order email confirmations from the store.
Contact your web host.

Had an email from Paypal regarding IPN? is this whats affecting it?
https://www.paypal-status.com/history/e ... ails/31029

do i need to update IPN somewhere? and if so where?
To update your IPN, it needs to be done on your PayPal account. If you use an Opencart extension that also requires to set your IPN URL, ensure to do so in your OC admin > extensions > extensions > payments page.

Dedication and passion goes to those who are able to push and merge a project.

Regards,
Straightlight
Programmer / Opencart Tester


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Posts

Joined
Mon Nov 14, 2011 11:38 pm
Location - Canada, ON

Post by ADD Creative » Wed Mar 31, 2021 7:20 am

Afrofunk wrote:
Tue Mar 30, 2021 9:08 pm
Had an email from Paypal regarding IPN? is this whats affecting it?
https://www.paypal-status.com/history/e ... ails/31029

do i need to update IPN somewhere? and if so where?
No you shouldn't need to update your IPN settings.

Are the orders going to missing orders in OpenCart or are you just not receiving the emails?

If your orders are going to missing orders then check your IPN history.
https://developer.paypal.com/docs/api-b ... perations/

If not then check both your PHP and OpenCart error logs.

www.add-creative.co.uk


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Post by Afrofunk » Thu Apr 01, 2021 5:42 pm

ADD Creative wrote:
Wed Mar 31, 2021 7:20 am
Afrofunk wrote:
Tue Mar 30, 2021 9:08 pm
Had an email from Paypal regarding IPN? is this whats affecting it?
https://www.paypal-status.com/history/e ... ails/31029

do i need to update IPN somewhere? and if so where?
No you shouldn't need to update your IPN settings.

Are the orders going to missing orders in OpenCart or are you just not receiving the emails?

If your orders are going to missing orders then check your IPN history.
https://developer.paypal.com/docs/api-b ... perations/

If not then check both your PHP and OpenCart error logs.
Yes they are going to missing orders and not receiving the emails from the website.

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Post by ADD Creative » Fri Apr 02, 2021 12:07 am

Afrofunk wrote:
Thu Apr 01, 2021 5:42 pm
Yes they are going to missing orders and not receiving the emails from the website.
Follow PayPal's instructions at the link below to check your IPN history for errors.
https://developer.paypal.com/docs/api-b ... perations/

www.add-creative.co.uk


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