Post by luisvillacrez » Sat Jul 11, 2020 12:57 pm

Hello Everyone,

We have a customer that is seeing other customer order history displaying their orders and account information. We are using opencart 2.3.0.2

We are experiencing the same issue that this other person was experiencing here:

viewtopic.php?t=215112

I already notified our server:

They said the following:

The server doesn't handle sessions in any special way so I'm not sure what to check for that exactly but will take a look.

then they said the following:

I'm really not sure how this would be a server side issue at all, php sessions are php sessions, there isn't much we can do and I don't know what they mean by shared.

If anything, I would take a look at the applications caching:

system/library/cache/mem.php
system/library/export_order/PHPExcel/CachedObjectStorage/Memcache.php
system/library/export_order/PHPExcel/CachedObjectStorageFactory.php
system/library/PHPExcel/CachedObjectStorage/Memcache.php
system/library/PHPExcel/CachedObjectStorageFactory.php

Looks like they might possibly be storing data in cache which could be getting seen by other users.
---------

Has anybody seen something similar like this happening? if so how did they solve it? I have seeing other opencart users experiencing this on the forums but nobody seems to have an answer for it?

Do you know a solution? Please let me know.

Thank you

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Post by paulfeakins » Mon Jul 13, 2020 6:16 pm

luisvillacrez wrote:
Sat Jul 11, 2020 12:57 pm
We have a customer that is seeing other customer order history displaying their orders and account information. We are using opencart 2.3.0.2
Sounds potentially due to sessions on your server, or potentially to a data import - did you ever migrate data from a previous version?

For quick, professional OpenCart support please email info@antropy.co.uk


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Post by luisvillacrez » Thu Jul 16, 2020 10:37 am

Hello,

Thanks for the reply according to our server, they are saying that hey don't handle sessions in any special way so they are not sure what to check for that exactly.

and regards to your other question, yes did migrated from an older version to newer - Opencart version 2.0.1.1 to 2.3.0.2 version. This migration happened more than 2 years ago in February 2018. So, if that would have been that case wouldn't this issue would have occurred sooner?

Do you know what other areas can we check in order to solve this important issue? I have seen other OC users experiencing this. Has anyone else been able to solve it?

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Post by ADD Creative » Thu Jul 16, 2020 11:09 pm

If you login as those customer, via the admin, what order history do you see?

Are you using any theme, extensions or modifications that could affect sessions or caching?

Have you checked the PHP session settings, using phpinfo()? https://www.php.net/manual/en/session.configuration.php

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Post by luisvillacrez » Wed Aug 05, 2020 5:44 am

ADD Creative wrote:
Thu Jul 16, 2020 11:09 pm
If you login as those customer, via the admin, what order history do you see?

Are you using any theme, extensions or modifications that could affect sessions or caching?

Have you checked the PHP session settings, using phpinfo()? https://www.php.net/manual/en/session.configuration.php
If I login in through the admin back-end, i see their respective orders.

no, i am not using any special theme - i am using this theme (https://www.responsivemiracle.com/lexus ... art-theme/) or caching extension

- (Have you checked the PHP session settings, using phpinfo()? https://www.php.net/manual/en/session.configuration.php) - no i have not what exactly should i bee looking here?

Thanks,

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Post by ADD Creative » Wed Aug 05, 2020 7:42 pm

To check your servers PHP session settings you would need to upload a file to same directory as your OpenCart index.php called something like information.php. With the following in.

Code: Select all

<?php phpinfo(); ?>
Then go to that file in a web browser, find the session section and check the settings.

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