Post by zzzzzz2 » Thu Sep 19, 2019 12:41 am

Hi All
I am SO frustrated … I have had this working on so many sites but now I get no email sent back to site or to the customer on my test site...
OC2.1 http://www.mybutcher.shop/t3 php version 7.0

I think I have tried every combination of parameters from Mail to SMTP using the host tech staff recommendations here

Client Configuration
Use the following recommended settings to configure your desktop e-mail application or to access Webmail. If you are using multiple devices to access the same mailbox (phone, PC and tablet for instance) we recommend IMAP over POP. This will leave a copy of your messages on the server, including folder structure and sent items which are then accessible on every device and via Webmail. Please note that we do advise regularly backing up your e-mail account and archiving old messages to maintain good performance.

Please note that you will need to enable 'SMTP Authentication' in your mail client which can usually be enabled under the outgoing (SMTP) server settings. It should be set to 'password' mode and use the same details as your incoming mailserver.

Username: Your full e-mail address
Password: Chosen when you add the mailbox
POP3 Server: mail3.gridhost.co.uk (or mail.mybutcher.shop for non-SSL if you prefer, but if you disable SSL, please use port 110)
POP3 Port: 995
SSL: On
SPA: Off
IMAP Server: mail3.gridhost.co.uk (or mail.mybutcher.shop for non-SSL if you prefer, but if you disable SSL, please use port 143)
IMAP Port: 993
SSL: On
SPA: Off
Outgoing SMTP Server: mail3.gridhost.co.uk (or mail.mybutcher.shop for non-SSL if you prefer, but if you disable SSL, please use port 25)
SMTP Port: 465
SSL: On
SPA: Off
SMTP Authentication: On ("Use same password as incoming server" in Outlook, or for Mac Mail, iPhone and iPad devices, please use "Password" mode)
I have checked the account in settings info@mybutcher.shop including password and I can send and receive emails using these...

here are my latestOC settings for mail protocol

Mail Protocol mail
Mail Parameters -f info@mybutcher.shop
SMTP Hostname mail.mybutcher.shop
SMTP Username info@mybutcher.shop
SMTP Password mybutche_me
SMTP Port 25
SMTP Timeout 5


ANY help or pointers would be MOST welcome

george

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Post by by mona » Thu Sep 19, 2019 12:57 am

protocol: mail
smtp host : xx.xxx.x.xx
email: mail@site.com
mail parameters: fmail@site.com
smtp port: 25
timeout: 5

mail parameters without a space is probably the issue
I have this working with gridhost

DISCLAIMER:
You should not modify core files .. if you would like to donate a cup of coffee I will write it in a modification for you.


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Post by zzzzzz2 » Thu Sep 19, 2019 5:36 pm

Mona
I used
Mail Protocol mail
Mail Parameters -finfo@mybutcher.shop i have tried this also without the - sign
SMTP Hostname 185.119.173.234 this is the settings at the host company cpanel see below
SMTP Username info@mybutcher.shop
SMTP Password mybutche_me
SMTP Port 25
SMTP Timeout 5
Additional Alert E-Mails

NO EMAILS im afraid...

cpanel email account info follows

The table below details all your mailboxes, aliases and forwarders. You can download a CSV.
Filter:
Email Address Spam Filter Out of Office Password
admin@mybutcher.shop (Delete)
forwarding to george@geosz.com (and delivered to mailbox) (Remove)
Manage
Configure
Change
george@mybutcher.shop (Delete)
forwarding to george@geosz.com (and delivered to mailbox) (Remove)
Manage
Configure
Change
info@mybutcher.shop (Delete)
Manage
Configure
Change
Showing 1 to 3 of 3 entries
mybutcher.shop
Website:
mybutcher.shop
FTP IP:
91.208.99.4
Mail IP:
mail.gridhost.co.uk
Web IP:
185.119.173.194
Disk used:
Mb
Platform:
Linux (Recommended)

any suggestions??

george

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Post by by mona » Thu Sep 19, 2019 8:35 pm

have you tried this
Mail Parameters: finfo@mybutcher.shop

with both of these
SMTP Host: mail3.gridhost.co.uk
SMTP Host: mail.mybutcher.shop

and one of Paul’s posts ..
https://www.antropy.co.uk/blog/emails-n ... sing-smtp/


(and remove all your sensitive information from the above)

DISCLAIMER:
You should not modify core files .. if you would like to donate a cup of coffee I will write it in a modification for you.


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Post by zzzzzz2 » Fri Sep 20, 2019 3:56 pm

tried those ... nothing ... checked Paul's thread nothing I havent tried
created new mailbox ... still nothing ... asked for logs... latest details show nothing i can spot ... think all this shows is me logging in on email client looking for emails.... <sad>

2019-09-19T18:13:37.746Z mail-10-168-100-12 Sep 19 19:13:37 mail-10-168-100-12 dovecot: imap(demo@mybutcher.shop)<4730><cOCT6euSXDoKqGQn>: Logged out in=205 out=1534 deleted=0 expunged=0 trashed=0 hdr_count=0 hdr_bytes=0 body_count=0 body_bytes=0
2019-09-19T18:04:37.416Z mail-10-168-100-12 Sep 19 19:04:37 mail-10-168-100-12 dovecot: imap-login: Login: user=<demo@mybutcher.shop>, method=PLAIN, rip=10.168.100.39, lip=10.168.100.12, mpid=11783, secured, session=<EJtjyeuS9rMKqGQn>
2019-09-19T18:10:37.645Z mail-10-168-100-12 Sep 19 19:10:37 mail-10-168-100-12 dovecot: imap-login: Login: user=<demo@mybutcher.shop>, method=PLAIN, rip=10.168.100.39, lip=10.168.100.12, mpid=28356, secured, session=<lM3Y3uuSLMwKqGQn>
2019-09-19T18:10:37.645Z mail-10-168-100-12 Sep 19 19:10:37 mail-10-168-100-12 dovecot: imap(demo@mybutcher.shop)<28356><lM3Y3uuSLMwKqGQn>: Logged out in=205 out=1534 deleted=0 expunged=0 trashed=0 hdr_count=0 hdr_bytes=0 body_count=0 body_bytes=0
2019-09-19T18:08:37.568Z mail-10-168-100-12 Sep 19 19:08:37 mail-10-168-100-12 dovecot: imap-login: Login: user=<demo@mybutcher.shop>, method=PLAIN, rip=10.168.100.39, lip=10.168.100.12, mpid=23246, secured, session=<ieGx1+uSnr0KqGQn>
2019-09-19T18:05:38.453Z mail-10-168-100-12 Sep 19 19:05:37 mail-10-168-100-12 dovecot: imap(demo@mybutcher.shop)<14302><jan5zOuS3i0KqGQn>: Logged out in=205 out=1534 deleted=0 expunged=0 trashed=0 hdr_count=0 hdr_bytes=0 body_count=0 body_bytes=0
2019-09-19T18:17:37.898Z mail-10-168-100-12 Sep 19 19:17:37 mail-10-168-100-12 dovecot: imap(demo@mybutcher.shop)<13943><5KPh9+uS5iMKqGQn>: Logged out in=205 out=1534 deleted=0 expunged=0 trashed=0 hdr_count=0 hdr_bytes=0 body_count=0 body_bytes=0
2019-09-19T18:16:37.860Z mail-10-168-100-12 Sep 19 19:16:37 mail-10-168-100-12 dovecot: imap-login: Login: user=<demo@mybutcher.shop>, method=PLAIN, rip=10.168.100.39, lip=10.168.100.12, mpid=11827, secured, session=<81FO9OuSoqwKqGQn>
2019-09-19T18:15:37.822Z mail-10-168-100-12 Sep 19 19:15:37 mail-10-168-100-12 dovecot: imap(demo@mybutcher.shop)<9486><WaO68OuSTDYKqGQn>: Logged out in=205 out=1534 deleted=0 expunged=0 trashed=0 hdr_count=0 hdr_bytes=0 body_count=0 body_bytes=0
2019-09-19T18:07:37.531Z mail-10-168-100-12 Sep 19 19:07:37 mail-10-168-100-12 dovecot: imap(demo@mybutcher.shop)<19498><Lkce1OuSejAKqGQn>: Logged out in=205 out=1534 deleted=0 expunged=0 trashed=0 hdr_count=0 hdr_bytes=0 body_count=0 body_bytes=0
2019-09-19T18:07:37.531Z mail-10-168-100-12 Sep 19 19:07:37 mail-10-168-100-12 dovecot: imap-login: Login: user=<demo@mybutcher.shop>, method=PLAIN, rip=10.168.100.39, lip=10.168.100.12, mpid=19498, secured, session=<Lkce1OuSejAKqGQn>
2019-09-19T18:18:37.940Z mail-10-168-100-12 Sep 19 19:18:37 mail-10-168-100-12 dovecot: imap(demo@mybutcher.shop)<17743><+St1++uSVpUKqGQn>: Logged out in=205 out=1534 deleted=0 expunged=0 trashed=0 hdr_count=0 hdr_bytes=0 body_count=0 body_bytes=0
2019-09-19T18:18:37.940Z mail-10-168-100-12 Sep 19 19:18:37 mail-10-168-100-12 dovecot: imap-login: Login: user=<demo@mybutcher.shop>, method=PLAIN, rip=10.168.100.39, lip=10.168.100.12, mpid=17743, secured, session=<+St1++uSVpUKqGQn>
2019-09-19T18:05:37.453Z mail-10-168-100-12 Sep 19 19:05:37 mail-10-168-100-12 dovecot: imap-login: Login: user=<demo@mybutcher.shop>, method=PLAIN, rip=10.168.100.39, lip=10.168.100.12, mpid=14302, secured, session=<jan5zOuS3i0KqGQn>
2019-09-19T18:09:37.605Z mail-10-168-100-12 Sep 19 19:09:37 mail-10-168-100-12 dovecot: imap(demo@mybutcher.shop)<25784><azhF2+uSkEkKqGQn>: Logged out in=205 out=1534 deleted=0 expunged=0 trashed=0 hdr_count=0 hdr_bytes=0 body_count=0 body_bytes=0
2019-09-19T18:06:37.494Z mail-10-168-100-12 Sep 19 19:06:37 mail-10-168-100-12 dovecot: imap-login: Login: user=<demo@mybutcher.shop>, method=PLAIN, rip=10.168.100.39, lip=10.168.100.12, mpid=16888, secured, session=<hLOK0OuSwLYKqGQn>
2019-09-19T18:06:37.494Z mail-10-168-100-12 Sep 19 19:06:37 mail-10-168-100-12 dovecot: imap(demo@mybutcher.shop)<16888><hLOK0OuSwLYKqGQn>: Logged out in=205 out=1534 deleted=0 expunged=0 trashed=0 hdr_count=0 hdr_bytes=0 body_count=0 body_bytes=0

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Post by zzzzzz2 » Fri Sep 20, 2019 5:39 pm

I am now REALLY confused ....
I have a clone of this site http://demo.mybutcher.shop where my problem for no mails exist and the original test site
http://mybutcher.shop/m1

the settings are IDENTICAL
using -finfo@mybutcher.shop and MAIL protocol and mail.butcher.shop and port 25

m1 works ... demo doesnt ... why??? i will check all the config files and external files shortly... that is all I can think...

watch this space....

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Post by zzzzzz2 » Tue Sep 24, 2019 3:00 am

I think I can see what the problem maybe but i need help... cannot quite understand but the site which works uses the default theme... the one which doesnt work has a different theme installed... can anyone describe where i can find the process which causes emails to be sent...

Quite seperatly is there any application framework which exists that i can buy which allows me to step through the opencart processes inspecting variables at various control points??

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Post by xxvirusxx » Tue Sep 24, 2019 5:08 pm

Pay someone to help you.

My converted modules | Buy me a beer | Opencart upgrade service


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