My client can't access their website from their place of business. We think that their IP has been blocked/banned. We've cleared DNS, checked with the ISP and checked with the website hosting account. I found this http://docs.opencart.com/en-gb/sale/cus ... blacklist/ that says the IP Blacklist should be under Sales -> Customers -> IP Blacklist but I don't see it there. We are using OC 22.214.171.124. Under Sales there is Orders, Recurring Profiles, Returns, & Gift Vouchers. Under Customers there is Customers, Customer Groups, and Custom Fields. There is no IP Blacklist anywhere that I can find. Any tips?
Again, the issue IS NOT related to OpenCart, if you can't even access the domain name. It can be blocked even on provider's level.
Who is online
Users browsing this forum: No registered users and 53 guests