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affiliate issues with affiliate transactions amounts

Posted: Fri Nov 09, 2018 8:58 pm
by ianhaney
Hi

I upgraded a site from 1.5.6.4 to 2.0.3.1 manually by uploading the 2.0.3.1 files to the ftp server but not overwriting the two config files and added a extension back in called affiliate pack x and noticed the affiliates transactions seem to be wrong on the admin side when go to reports->marketing->affiliates and then edit a affiliate and go to the transactions tab

The developer of the extension is saying it's not a issue with their extension but with opencart itself but I can't see what the issue is, could anyone help?

Re: affiliate issues with affiliate transactions amounts

Posted: Sat Nov 10, 2018 12:23 am
by ocmta
OK, what i said is that IF there is any issue with affiliate transactions, it's core openCart feature, and not related to extension, however the primary problem was not that it's core openCart, but that you couldn't show what exactly IS the issue. You kept saying that your client "thinks" that balances are wrong, however in both admin and the database all values were exactly the same, so what's wrong exactly?

Re: affiliate issues with affiliate transactions amounts

Posted: Sat Nov 10, 2018 12:41 am
by ianhaney
Sorry, the client says the affiliate transactions don't seem to be right, for example one affiliates balance was £7.96 but the affiliates transactions added up to £15.98 so the affiliates balance should of been the same and be £15.96

Re: affiliate issues with affiliate transactions amounts

Posted: Sat Nov 10, 2018 12:59 am
by ocmta
ianhaney wrote:
Sat Nov 10, 2018 12:41 am
affiliates transactions added up to £15.98
But they didn't add up to £15.98. They added up to £7.96. £15.98 figure comes from nowhere.

Re: affiliate issues with affiliate transactions amounts

Posted: Sat Nov 10, 2018 1:03 am
by ocmta
Anyway, best of luck to you figuring it out here on the forum.

Re: affiliate issues with affiliate transactions amounts

Posted: Sat Nov 10, 2018 1:54 am
by ianhaney
I got no idea to be honest, I can only go by what the client is saying

Re: affiliate issues with affiliate transactions amounts

Posted: Sat Nov 10, 2018 2:16 pm
by webdev1
do you have a link to the site?