OpenCart Community

Posted: **Tue Aug 07, 2018 11:19 pm**

Hey friends,

I am using FraudLabs Pro and have the approve status set to "Processing" (so that "Orders that marked as approve by FraudLabs Pro will be assigned this order status.")

However it does not work. After approving an order it still has the review status "Pending."

Additionally for orders that are in review status, I can't change the order status no matter what, even when using "Override" (which says, "If the customers order is being blocked from changing the order status due to an anti-fraud extension enable override.")

Currently on v2.3.0.2 and looking for help please

Posted: **Wed Aug 08, 2018 1:08 am**

Let's see if this issue is really caused by FraudLabsPro. In catalog/model/extension/fraud/fraudlabspro.php file,

find:

Code: Select all

$response = curl_exec($curl);

add right below:

Code: Select all

$this->log->write('FRAUDLABSPRO - DEBUG: ' . json_encode($response));

Try another transaction. Then, go to your admin - > systems - > maintenance - > error logs page and see a line beginning with: FRAUDLABSPRO - DEBUG:

Posted: **Wed Aug 08, 2018 1:28 am**

Hi,

seems this the old known bug:
in catalog/model/checkout/order.php

Find:

Code: Select all

foreach ($extensions as $extension) {
					if ($this->config->get($extension['code'] . '_status')) {
						$this->load->model('extension/fraud/' . $extension['code']);

						$fraud_status_id = $this->{'model_fraud_' . $extension['code']}->check($order_info);

						if ($fraud_status_id) {
							$order_status_id = $fraud_status_id;
						}
					}
				}

replace to:

Code: Select all

foreach ($extensions as $extension) {
					if ($this->config->get('fraud_' . $extension['code'] . '_status')) {
						$this->load->model('extension/fraud/' . $extension['code']);

						if (property_exists($this->{'model_extension_fraud_' . $extension['code']}, 'check')) {
							$fraud_status_id = $this->{'model_extension_fraud_' . $extension['code']}->check($order_info);
	
							if ($fraud_status_id) {
								$order_status_id = $fraud_status_id;
							}
						}
					}
				}

This should help to solve issue.

Cheers

Posted: **Wed Aug 08, 2018 1:50 am**

Thanks

Posted: **Wed Aug 08, 2018 1:52 am**

Do NOT post confidential information on the public forum. However, there doesn't seem to be any issues with FraudLabsPro itself. I would then suggest to follow the fix from the post above noticing the changes.

Posted: **Wed Aug 08, 2018 2:18 am**

All is well, Thanks my friend.

Posted: **Tue Aug 14, 2018 1:22 am**

Alright, after doing this, and receiving a few orders, the orders are no longer reporting a FraudLabs Pro score. What would you recommend?

Also came across this but not sure if its the same problem I was having because mine use to work just changing order statuses didn't: https://www.fraudlabspro.com/resources/ ... -opencart/

Posted: **Sat Sep 08, 2018 9:34 pm**

The problem I am having is that the "Override" function does not seem to work. I can't override the order status once OpenCart suspects fraud.

Posted: **Wed Sep 12, 2018 6:50 am**

I don't remember if this is the same problem I was having or if this is a new problem, but I found *a solution*

System > Settings > Store > Option > Fraud Order Status.

The problem I was having with order status "cancelled" being set automatically... I changed it from Cancelled to Complete for the time being.

Posted: **Thu Sep 13, 2018 7:18 pm**

Or you can go to Orders and manually assign order to status: processing.

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Problem with FraudLabs Pro

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