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Duplicate Order Comments in Order Email

Posted: Sat Jul 07, 2018 3:50 am
by AM786
Hi,

We're receiving duplicate order comments in our order emails. How can this be corrected?

Re: Duplicate Order Comments in Order Email

Posted: Sat Jul 07, 2018 10:24 pm
by straightlight
As a new forum user, please read the forum rules.

- No OC version posted
- Vague information posted

What does your first post really describes in order to gather information on how to solved the issue? More information is needed.

Re: Duplicate Order Comments in Order Email

Posted: Sat Jul 07, 2018 11:50 pm
by AM786
v2.3.0.2

Re: Duplicate Order Comments in Order Email

Posted: Sat Jul 07, 2018 11:54 pm
by AM786
The problem was because of another extension.

Re: Duplicate Order Comments in Order Email

Posted: Sun Jul 08, 2018 12:52 am
by straightlight
Your jQuery version is outdated. As described on the error message, it is deprecated and needs to be upgraded.

Re: Duplicate Order Comments in Order Email

Posted: Sun Jul 08, 2018 1:34 am
by AM786
Problem solved

Re: Duplicate Order Comments in Order Email

Posted: Sun Jul 08, 2018 2:03 am
by straightlight
An extension may be using older codes. Uninstall each extensions until this error vanishes.

Re: Duplicate Order Comments in Order Email

Posted: Sun Jul 08, 2018 2:42 am
by AM786
...

Re: Duplicate Order Comments in Order Email

Posted: Sun Jul 08, 2018 2:58 am
by straightlight
As instructed on the above, uninstall each extensions until the issue gets rectified, this time, with the order comments.

Re: Duplicate Order Comments in Order Email

Posted: Sun Jul 08, 2018 3:10 am
by AM786
...

Re: Duplicate Order Comments in Order Email

Posted: Tue Feb 19, 2019 7:08 am
by AM786
...

Re: Duplicate Order Comments in Order Email

Posted: Tue Feb 19, 2019 10:29 pm
by straightlight
Using an old OC version. The if statement with the $comment or $order_info['comment'] has been fixed since quite sometime now.