Post by kevtheirish » Mon Apr 23, 2018 8:35 pm

No changes have been made over the weekend, but for some reason, my orders have been showing up as "Backordered" when created and paid for (using Stripe)
When I try to change the order status manually, the only one that works is pending - meaning, even when I try to change it to "Shipped", it still shows up as "Pending"

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Post by acx » Thu Apr 26, 2018 7:55 am

Check what Stripe's default statuses are set to under Extensions -> Payment -> Stripe.

Also check your settings on Stripe's website to see if perhaps they upgraded the API your extension is using that sends unexpected results (though unlikely; providers tend to send warnings before doing such a move) but is worth checking on.

Extensions I've made (free):

Breadcrumbs for 2.3.0.2 & 3.0.2.0 Breadcrumb links for subcategories & parent category on product pages
Product Requests Allow customers to request notifications for sold out products
Abandoned Carts Send inquiries to abandoned carts to complete checkout or provide feedback
Ghost Orders Cleanup residue left behind by one page checkout addons


acx
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