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products disappears when editing orders OC 2.3.0.2

Posted: Tue Dec 05, 2017 11:46 pm
by KDNovelties
Has anyone experienced issues with editing orders? It seems to be very unstable and I cannot nail down the issue as it appears to be random. When ever we try to edit an order, sometimes:
when the order has more than one product, and we add another, all products will disappear at step 2.
the above happens at step 5 and the order is 0 dollars.

It seems very random and I have not been able to pinpoint the issue.

Our product options vary from 3 - 10 options. I have tried with only 3 product options and I get the same results.

Thanks

Angel

Re: products disappears when editing orders OC 2.3.0.2

Posted: Wed Dec 06, 2017 12:16 am
by rgbrewer
Whats going on in the database when this happens?

Re: products disappears when editing orders OC 2.3.0.2

Posted: Wed Dec 06, 2017 5:57 am
by KDNovelties
The entries are gone. It's not like they are disassociated with the order. They are deleted.