Please help me,
when the customer did not complete the checkout order form until confirm order. order status shown on admin cp 'missing order',
is it possible if the customer does not complete the order form. order status in admin cp become 'pending'.
because transaction with status 'missing order' not shown without filter missing order.
on my country (Indonesian) often the customer stops before the last button (i mean: confirm order), because the bill and others have appeared, especially the choice of bank transfer, the customer usually just record or screenshot, without click confirm order. This is my experience.
I have searched in goggle not finding the problems that fit the above criteria. so I asked this forum.
The most generated errors being found on Opencart forum originates from contributed programming. The increased post counters are caused by redundancies of the same solutions that were already provided prior.
Opencart.com Administrator / Quality Assurance Analyst / Programmer
Only once the payment gateway logic has been applied does the order then move to a positive order_status_id as defined by the gateway configuration.
You could set the default value on order_status_id on the oc_order table to be 1 (pending) - but you would then have to be careful with statuses that manage stock deduction.