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html module not showning on mobile devices

Posted: Tue Sep 05, 2017 5:23 pm
by lavieverte
I created some html modules, and inserted them into the layout of various pages. I could see these modules via desktop, but I was unable to find them on mobile devices. Is there anyway to enable to enable them on mobile devices too?

Thanks so much!

Re: html module not showning on mobile devices

Posted: Tue Sep 05, 2017 5:25 pm
by sachin6609
Hii lavieverte

Can you please share the site URL and screenshot which module display on desktop but not on mobile

Thanks

sachin

Re: html module not showning on mobile devices

Posted: Tue Sep 05, 2017 11:40 pm
by lavieverte
Sure. Here is the testing store URL

I've inserted a HTML module on the left of the contact page, which I can find it on the desktop version. However, it is disappearing from the mobile device version, as per attached screenshots.

Re: html module not showning on mobile devices

Posted: Wed Sep 06, 2017 1:41 am
by cyclops12
Left and right modules are hidden on mobile views
Have you tried adding it to content top or content bottom ?

Re: html module not showning on mobile devices

Posted: Wed Sep 06, 2017 11:56 am
by lavieverte
Thanks! It worked when I added it to the content top!

Re: html module not showning on mobile devices

Posted: Wed Sep 06, 2017 1:29 pm
by cyclops12
Glad to be of help