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open cart doesn't submit order in order history

Posted: Sun Jul 16, 2017 1:38 am
by hesam_bdl
Hi guys. I've a problem. when a costumer submit an order that payment method is bank transfer or cheque or cash on delivery any order doesn't list in order history what ever in admin and what ever in costumer account? why? thanks

Re: open cart doesn't submit order in order history

Posted: Sun Jul 16, 2017 5:57 am
by kirkhall
Just a guess here but
I believe the order status has to match what you have selected in settings for Complete Order Status.
For example if you have Complete Order Status checked as Complete in settings the order must have that status before it shows in customer's order history.
Like I said, it's a guess but try it.