Post by qtwrk » Fri Jun 16, 2017 4:24 am

Hi, I just got a little problem.

cancelled order will be calculated into total sale amount, which isn't "total" after all.

for example , order 1 got 100 euro , and order 2 is 200 euro , and order 2 has been cancelled , but total sales in dashboard still indicates 300 euros of total sale.

I google'd around and see in github this problem was already solved in 1.5.x version I think.

but I don't know what I did wrong (setting order status in store option I think?) to have this problem.

I have 5 order status.

pending , processing , shipped, completed and cancelled.

my set up is:
default: pending
processing status: processing and shipped
complete order status: completed
fraud status: cancelled

did I do something wrong in settings ?
could someone please help me out ?

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Tue Dec 09, 2014 5:21 am

Post by guidone » Mon Dec 03, 2018 8:50 pm


same problem here on OC 2.2
Did you find any fix?


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Thu Mar 28, 2013 7:39 pm
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