Post by inertia » Thu May 19, 2016 6:07 pm

Hi... I have notice our international customers are not being charge our VAT rate when checking out. I have read a couple of posts regarding things similar to this, but they don't make sense?

So, this is how I think I would do it (please correct me if I am wrong). If I go to admin/system/Geo Zones/UK VAT Zones

I can set for instance United States to 'All Zones' I will have to do this for every singe country.

Is that the correct way to do it?

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Post by fido-x » Thu May 19, 2016 10:23 pm

inertia wrote:Hi... I have notice our international customers are not being charge our VAT rate when checking out. I have read a couple of posts regarding things similar to this, but they don't make sense?

So, this is how I think I would do it (please correct me if I am wrong). If I go to admin/system/Geo Zones/UK VAT Zones

I can set for instance United States to 'All Zones' I will have to do this for every singe country.

Is that the correct way to do it?
UK taxes are not payable by customers from outside the UK.

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Post by inertia » Sun May 22, 2016 12:50 am

Hi Fido-X... thanks for the reply.

I thought if the person I am sending to does not have a registered VAT account in their country, I should still charge them UK VAT rate?

Really confusing.

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Post by fido-x » Sun May 22, 2016 9:40 pm

You can only charge a UK VAT to UK customers.

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