We have checked with their companies IT departments to see if it was caught in their spam filters but it was not
When we change their account email to our email it works and we get the emails
One other strange event with their account .. we cannot change / and order like we can with others ..
Our gut feeling is 'could their account somehow be corrupt'?
Thanks in advance for any help
Good Luck, start the checks, by use of another admin eMail address, not using the same mailhost name, as before..
and then, keep on...
But, if you cannot CHANGE some Values, changeable by default on your own Server and DB, then, you have a problem anyway, wich should been taken care of, immediately.
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